خلاصہ

To
The Human Resource Manager,
Reference to the Post advertised, I have a long serving experience of 4 years with UNHCR Pakistan along with other UN Agencies (currently with UN-IOM as Project Assistant Case Management USRAP-Program), I have also worked with other social and development sector (National and International Humanitarian Organizations). I have worked with UNHCR IOM and know the mandate and protocols of this Organization. I have always facilitated and prioritized individual case group case management activities to respond to protection needs of vulnerable people. This includes registering categories of individuals of concern and maintaining records relating to refugees and other vulnerable individuals. Since I have long experience in social sector dealing with different categories of the community, therefore, my utmost effort was to facilitate and support and prioritize the needs and requirements of the vulnerable individuals. I have tried to make them enable to participate in the decisions that affect their living. I have reported and registered cases of BIA and other protection cases as (Child at risk, women at risk, elderly at risk, single parent series medical cases) during my field activities when I was facilitating PWSN Individuals in different camp and referral system and follow-up with Protection unit, I have strong personal communication skills-both verbal and written and reporting skills, Office management, training, and management skills, also well versed with computer and other technological equipment that can be used in facilitating the vulnerable communities and persons of concern for UNHCR IOM. Also have organizational and public relations skills, creativity in tackling problems can make a positive contribution to any field. Looking for challenging opportunities involving working with the community to utilize the best of my abilities related to both my qualification and experience. To give better environment to the office colleagues by maintaining good working discipline. To serve the humanity in such a way that the community could get sensitization in respect of planning, management, decision-making, rational utilization of resources, self-esteem, justice, and ultimately sustainable development.
Regards,
Farmanullah Jan
Case Management IOM-USRAP

پراجیکٹس

Human Resource Management in PTCL & the Prospects of HRM Aft privitization

تجربہ

کمپنی کا لوگو
Case Management (Project Assistant)
نومبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Protection Officer (Case Management)
Society for Human Rights & Prisoner\'s Aid (SHARP)
جنوری ۲۰۲۳ - موجودہ | Peshawar, Pakistan

1. Promote adherence to the guiding principles of Protection among community focal points, other community-based actors and service providers for safe and ethical referral of cases.
2. Implement Case management process with its steps including identification, case assessment, case implementations, follow up and case closure with respect of survival centered approaches, guiding principles.
3. Follow up of the protection cases after Identification and documentation, including continuous basic emotional support.
4. Create a climate of trust and care to the beneficiaries and survivors at all level.
5. Maintain daily contact with community structures/volunteers and project beneficiaries to ensure the correct procedures and principles are adhered to.
6. Ensure the provision of comprehensive information on services available to the client, maintain coordination with service provider focal points, and ensure accompaniment and referral to service adhering to referral SOPs and “need to know” principle
7. Respect Standard Operating Procedures, Information Sharing Protocol, ensure confidentiality and relevant management of information.
8. Prepare, plan and conduct community awareness raising on Protection and its principles.
9. Fa cilitate the setup of community-based mechanism and referral system to respond to persons with protection issues and educational needs.
10. Identify vulnerable cases (individuals and families) following the program and selection criteria.
11. Attend and facilitate community meetings and trainings on protection.
12. Take part and facilitate other protection activities, such as awareness raising, child protection activities and GBV response and coordinate with the legal unit of the organization.
13. Ability to deliver information and communicate in a friendly manner.
14. Facilitate the weekly and monthly plan of the project.
15. Support in conducting structured group activities such as educational, art, cultural activities, sport, games and building life skills.
16. Develop a monthly action plan and monitor its implementation with the support of the project Coordinator and Project Director.
17. Support the Community based Protection Mechanism in the implementation of the daily or weekly activities and monitor and supervise the progress of their work.
18. Assist in the provision of appropriate capacity building for refugees’ committees to ensure the sustainability of the project.
19. Identify and report key protection threats affecting women and children in the communities and promote appropriate responses.
20. Refer cases through established referral pathways as required.
21. Closely work with other sectors such as non-protection and support team.
22. Coordinate with other service providers for referral of case when necessary and participate and coordinate with the relevant forums.
23. Conduct other duties as assigned by supervisors.

کمپنی کا لوگو
Project Assistant (Livelihood, CBI)
UN International Organization for Migration (IOM)
دسمبر ۲۰۲۱ - دسمبر ۲۰۲۲ | Peshawar, Pakistan

1. Administer questionnaires provided by the programme team and accurately record responses ((i) collect data, (ii) Verify and Properly file, and (iii) Report)
2. Contact individuals to schedule home visits or phone call discussion for assessment or monitoring activities in relation to programme activities.
3. Conduct interviews in a dignified manner, ensuring that the interviewing candidates meet the criteria set by the project.   
4. Ensure of the quality and accuracy of information collected by systematically verifying and correcting questionnaires at the end of each interview.
5. Ensure timely submission of data and proper archiving of forms as instructed by the programme team.
6. Monitor the assistance/distribution process and ensure that right candidate will receive the assistance in a dignified manner.
7. Document the activities and provide progress report on the activities to the provincial field coordinator/team leader and the information management team member on daily basis.
8. Participate in briefing and debriefing sessions with the Programme Officer and provide regular updates on progress and challenges.
9. Provide relevant input and recommendations to improve data collection and processing throughout the course of the assignment.
10. Incorporate gender- and age-sensitive approaches into assigned tasks.
11. Escalate concerns or complaints through appropriate channels as instructed during the IOM orientation and training, respecting the privacy and requests of individuals involved.
12. Ensure responsible data processing in line with IOM’s Data Protection Principles.

کمپنی کا لوگو
Protection/ Field Assistant (Community Based)
United Nations High Commision for Refugees (UNHCR)
اکتوبر ۲۰۱۹ - دسمبر ۲۰۲۰ | Peshawar, Pakistan

1. Observe and respect protection principles including SGBV and child protection safeguards when working with persons with specific needs in the field.
2. Assist in administrative tasks as required including preparation of monitoring reports and meeting authorized personnel and assisting them during field missions.
3. Keep regular contacts with refugee community-based structures/networks including outreach volunteers, women and youth committee and local authorities and implementing partners as requested by the supervisor.
4. Conduct comprehensive protection assessments (interviews and home visits) targeting vulnerable single parents and women at risk to identify their needs, strength and capacities to engage in socio-economic empowerment programmes including livelihoods and training in life skills.
5. Conduct Best Interest Assessments (BIA) for all identified children at risk including unaccompanied minors and separated children. 
6. Assess and document needs and capacities of communities to prevent, mitigate and respond to identified protection needs for women and children across RVs and urban areas.
7. Identify and refer to specialized partners all high risk cases in need of urgent and immediate interventions.
8. Support the office in the identification and referral of extremely vulnerable persons of concern to specialized services providers including UNHCR partners.
9. In coordination with the Education, Livelihood and Health focal points, support establishment of and implementation of community-based activities aiming at socio-economic empowerment of refugees and other persons of concern. 
10. Undertake other relevant duties as required

کمپنی کا لوگو
Data Management Assistant
United Nation High Commissioner for Refugees (UNHCR)
مئی ۲۰۱۹ - اگست ۲۰۱۹ | Peshawar, Pakistan

1. Work in teams to collect data systematically in the Refugee Villages in KP in line with the data collection tool and instructions provided by UNHCR in an accurate, timely and comprehensive manner.
2. Prepare and sort out the necessary data entry documents in an organized manner
3. Work in coordination with teams that include partner staff and social animators in the village
4. Ensure that the data collected is properly recorded, saved/backed up
5. Data collected must be kept confidential to the exercise and comply with UNHCR’s data integrity and security policies
6. Ensure proper use of UNHCR equipment and addresses
7. Report to the Regional Coordinators in the data mapping exercise on a daily basis, highlighting any challenges or protection events
8. Any other function assigned by the UNHCR manager

کمپنی کا لوگو
Monitoring/Communication Associate/Community Outreaching
UN International Organization for Migration (IOM)
اگست ۲۰۱۷ - مارچ ۲۰۱۸ | Peshawar, Pakistan

i. To observe, record and report on the documentation process of Undocumented Afghans to be carried out at the assigned NADRA documentation centers in 17 districts of Pakistan
ii. To observe, record and report on the efficiency and effectiveness of the business model followed by NADRA to document Undocumented Afghans all over Pakistan
iii. To observe, record and report on the technical and operational systems in place at the documentation center
iv. To observe, record and report on the verification process to be followed by MORR in order to verify the status of Undocumented Afghans living in Pakistan
v. To observe and report on the efficiency and effectiveness of staff at the documentation centers.
vi. To observe record and report on the visit of Undocumented Afghans at the documentation centers, and to collect information from Undocumented Afghans regarding their profiles and needs and record in format provided by IOM
vii. To prepare daily updates/statistics to be shared with the managers.
viii. To update the database regularly with details as required.
ix. To support the documentation process by ensuring all visiting Afghans have a clear understanding of the SOPs to be followed in order to obtain Afghan Citizen Cards (ACCs), including documentation required, timelines for issuance of ACCs and grievance redressal mechanisms in place
x. To record and report on grievances and needs of Undocumented Afghans to support the NADRA-led documentation exercise
xi. To liaise with the authorities on ground as required, including NADRA, SAFRON/CAR and MORR
xii. To observe/report any incidents at the duty station concerning the movements.
xiii. To ensure compliance of the provided guidelines for day to day work routine.
xiv. To promptly address issues arising during working time in consultation with respective managers or their delegates.

کمپنی کا لوگو
Repatriation Assisstant (Afghan Refugee)
United Nations High Commision for Refugees (UNHCR)
ستمبر ۲۰۱٦ - نومبر ۲۰۱٦ | Peshawar, Pakistan

Responsibilities:
1. Participate in mass information activities informing Refugees communities & other relevant stakeholders about the voluntary Repatriation Programme
2. Preparation of voluntary Repatriation Forms & other relevant documents
3. Assist in assessing the specific needs of vulnerable categories of returnee & advise on the responses
4. Enlist belongings of Repatriating families on the prescribed form to facilitate border crossing
5. Ensure & verify correct family composition & registration of new born babies & children before De-Registration
6. Enter Data relating to voluntary Repatriation in the relevant database
7. Conduct Biometric verification & recording correct data
8. Conduct confidential protection interviews where requested
9. Conduct exit interviews using the exit questionnaire
10. Monitor & provide assistance to person with specific needs, ensuring that their need are met
11. Produce daily, weekly, monthly reports & log sheets of the activities
12. Monitor & progress control (reports, requirements, formats)

کمپنی کا لوگو
Social Organizers
Agency for technical cooperation & development (ACTED)
جنوری ۲۰۱٦ - جون ۲۰۱٦ | Phagwar, Pakistan

1. Ensure that each registered IDP gets facilitation as per organizational defined criteria
2. Hold information campaign regarding the dates, venue and timing of activities
3. Avoid the crowd to be panic in receiving their facilities
4. Convince and address the issues of non-registered IDPs on individual basis
5. Coordinate with the team members regarding any field or hub related issue
6. Support the team leader in any other task assigned
7. Maintain the relevant record and share it with the concerned staff member
8. Follow the work plan effectively developed for the team
9. Other duties/tasks assigned by immediate supervisor.
10. Overall verifying the beneficiaries, checking the data in the distribution point
11. Ensuring data accuracy and registering the beneficiaries in the distribution point
12. Ensuring accurate package of the NFI/FI items among the beneficiaries
13. Collaborate effectively with other line managers and the distribution team
14. Assist the distribution team, ensure that they are wholly involved in distribution planning and direction
15. Collaborate with the appraisal, Monitoring and Evaluation Unit (AMEU) to assess need, monitor activities and evaluate distribution progress. Ensure that lessons learned in the course of implementation are integrated into the programme to ensure that it remains responsive and relevant
16. Report regularly to the distribution team coordinator and AMEU departme

کمپنی کا لوگو
Registration & Verification Assistant (WFP-Khyber Agency)
Agency for Technical Cooperation & Development (ACTED)
فروری ۲۰۱۵ - اکتوبر ۲۰۱۵ | Peshawar, Pakistan

1. Overall verifying the beneficiaries, checking the data in the distribution point
2. Ensuring data accuracy and registering the beneficiaries in the distribution point
3. Ensuring accurate package of the NFI/FI items among the beneficiaries
4. Collaborate effectively with other line managers and the distribution team
5. Assist the distribution team, ensure that they are wholly involved in distribution planning and direction
6. Collaborate with the appraisal, Monitoring and Evaluation Unit (AMEU) to assess need, monitor activities and evaluate distribution progress. Ensure that lessons learned in the course of implementation are integrated into the programme to ensure that it remains responsive and relevant
7. Report regularly to the distribution team coordinator and AMEU department

کمپنی کا لوگو
Social Organizers
Save the Children
دسمبر ۲۰۱۳ - دسمبر ۲۰۱۴ | Peshawar, Pakistan

1. Worked as a SM in integrated project with Child Protection, Health & Hygiene
2. Assist Project coordinator in efficient and effective implementation of DRR activities.
3. Assist Project Coordinator in developing operational plans on weekly and monthly basis, reviewing activities periodically.
4. Develop progress reports periodically to line manager, in order to ensure the provision of accurate and updated information;
5. Work closely with the community for the roll-out of agreed project activities through community committees in a participatory way.
6. Support mobilization Team and communities in identifying DRR activities e.g. Early Warning, Hazard Mapping, for community members, and also engage children and youth in suitable engagement/participation sessions through meetings and sessions.
7. Facilitate the process of community mobilization and formation of Village Disaster Management Committee.
8. Organize and Conduct Capacity building programs sessions, community trainings, etc at the community level on DRR.
9. Document all the training reports, DRR activities implementation related reports and share with project coordinator and meet deadlines.
10. Maintain records of DRR related activities in both hard and soft forms.
11. Conducting Risk and Resource mapping and also develop safety plans for schools.
12. Conducting of Mock Drill regarding (Flood, Earthquake, Strom & Fire) at school as well as in community

کمپنی کا لوگو
Data Collection Officer/Community Outreach Officer
Cynosure Consultant (Pvt)
نومبر ۲۰۱۲ - نومبر ۲۰۱۳ | Peshawar, Pakistan

Responsibilities 1. Research on UN-HABITAT project “Research and Identification of Slums”, Socio Economic condition & Living standard of the people in respective areas, in Peshawar City area 2. Working as a Data (Field Analyst) in different areas of KP & FATA 3. Data & information Collection 4. Questionnaire for Data Collection Extension Services” from (D.G Agriculture & Agriculture Officers) 5. Focus Group Discussion (FGCs) for necessary data & information collection on “Status and Condition of Small Farmers and Land owner’s” 6. Focus Group Discussion (FGCs) for necessary data & information collectionSupport the development and implementation of a sustainable promotion program in the targeted communities and Health facilities:
Identify the areas of need for health promotion and education within targeted communities through contact with community representatives and assessment of knowledge and practices amongst clinics attendants.
Arranging training for Health Promotion and Communication skills at the level of all supported facilities
Conduct training of community in health and hygiene promotion and the implementation of different techniques & activities in selected communities.
Liaise with community representative and members for health work, if possible, encourage the formation of community groups for health promotion activities.
Promote utilization of services available at the nearby health facilities by monitoring and supporting the activities of the PHC Home

کمپنی کا لوگو
Community Mobilizers
World Vision International (WVi)
اپریل ۲۰۱۲ - ستمبر ۲۰۱۲ | Nowshera, Pakistan

تعلیم

University of Peshawar
ماسٹرز, , MSc Economics‎
2006

پیشہ ورانہ مہارتیں

ماہر Account Management
ماہر Accounts / Manager
ماہر Accounts Administration
ماہر Accounts Finalization
ماہر Adaptive Management
متوسط Admin Analysis
ماہر Administration Skills
ماہر Admirative Assistance
ماہر Admissions Management
ماہر Advocacy
ماہر Aesthetic Procedures Knowledge
ماہر Analytic Reporting
ماہر Analytical Skill
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر Arrangements Of Logistics
ماہر Basel Implementation
ماہر BRP-CR
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Capacity Building & Networking
ماہر Capacity Building Plans
ماہر Capacity Development
ماہر Case Management
ماہر Case worker
ماہر Cash Calculation
ماہر CEM Deployment
متوسط Child Protection
ماہر Client Analysis
ماہر Client Assessment
ماہر Client Counseling
ماہر Client Resolution
ماہر CLTS
ماہر Communication & Reporting
ماہر Community Mobilization
متوسط Compliance
ماہر Computer
ماہر Computer Proficient
ماہر Computer Skills
ماہر Computer Skills and Report Writing Skills
ماہر Conflict Management
ماہر Content Media Management
ماہر Cooordination Skills
ماہر Cooperation
ماہر Coordination
ماہر Coordination Abilities
ماہر Coordination and Team Management
ماہر Coordination Skills
ماہر Counselling
ماہر Creative Entrepreneurship

زبانیں

ماہر پشتو
ماہر اردو
ماہر انگریزی

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