I am confident that my significant career is a perfect match for your needs. With progressive experience supporting medical billing and customer support operations, I am eager to explore this opportunity with you.
Accountable for using billing software to formulate, revise, and transmit claims and complete job duties at CureMD as a Medical Billing Executive —I hold the responsibility for engaging and motivating a high performance customer service team. Having advanced through a number of specialized roles, you will quickly note the strength and scope of my abilities upon reviewing my CV.
A few highlights of my strong qualifications include the following:
• Demonstrated excellence in analytical thinking and problem-solving to improve processes and provide a durable competitive advantage.
• Recognized ability to develop and drive a culture of innovation, change, and growth to optimize customer experience.
• Leveraged excellent communication and relationship building skills, as well as delivered an unparalleled level of customer service and satisfaction.
Sincerely interested in further exploring this opportunity, I propose we arrange a time for us to meet, where we can discuss your needs and my background in detail. Until then, thank you for your consideration.
<p>Make important policy, planning, and strategy decisions.Accurately updates spreadsheets and stock information.</p>
<p>Develop, implement and review operational policies and procedures.Help promote a company cultur that encourages top performance and high morale.</p>
• Functioned in close collaboration with medical providers and office management to examine eligibility and benefit verification and determine billing and documentation policies.
• Expertly utilized billing software to formulate, revise, and transmit claims and complete job duties in compliance with the company policies and procedures and services guidelines.
• Addressed customer complaints and concerns by collaborating with employees and ensured the swift resolution of issues to preserve customer loyalty in accordance with company policies.
• Deliveredexcellent customer service by greeting customers, answering questions about different items, administering cash transactions, and guiding and solving queries of customers
• Forged excellent working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.