خلاصہ

I am confident that my significant career is a perfect match for your needs. With progressive experience supporting medical billing and customer support operations, I am eager to explore this opportunity with you.

Accountable for using billing software to formulate, revise, and transmit claims and complete job duties at CureMD as a Medical Billing Executive —I hold the responsibility for engaging and motivating a high performance customer service team. Having advanced through a number of specialized roles, you will quickly note the strength and scope of my abilities upon reviewing my CV.

A few highlights of my strong qualifications include the following:
• Demonstrated excellence in analytical thinking and problem-solving to improve processes and provide a durable competitive advantage.
• Recognized ability to develop and drive a culture of innovation, change, and growth to optimize customer experience.
• Leveraged excellent communication and relationship building skills, as well as delivered an unparalleled level of customer service and satisfaction.

Sincerely interested in further exploring this opportunity, I propose we arrange a time for us to meet, where we can discuss your needs and my background in detail. Until then, thank you for your consideration.

Sincerely,

Bilal Ahmad

تجربہ

کمپنی کا لوگو
Operations Manager
Devcrew
جنوری ۲۰۱۸ - موجودہ | Lahore, Pakistan

<p>Make important policy, planning, and strategy decisions.Accurately updates spreadsheets and stock information.</p>
<p>Develop, implement and review operational policies and procedures.Help promote a company cultur that encourages top performance and high morale.</p>
<p> </p>

کمپنی کا لوگو
Customers care specialist
CUREMD
مارچ ۲۰۱۷ - دسمبر ۲۰۱۷ | Lahore, Pakistan

• Functioned in close collaboration with medical providers and office management to examine eligibility and benefit verification and determine billing and documentation policies.
• Expertly utilized billing software to formulate, revise, and transmit claims and complete job duties in compliance with the company policies and procedures and services guidelines.
• Addressed customer complaints and concerns by collaborating with employees and ensured the swift resolution of issues to preserve customer loyalty in accordance with company policies.

کمپنی کا لوگو
Cashier
ALI TRADERS
فروری ۲۰۱۴ - اکتوبر ۲۰۱٦ | Lahore, Pakistan

• Deliveredexcellent customer service by greeting customers, answering questions about different items, administering cash transactions, and guiding and solving queries of customers
• Forged excellent working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.

تعلیم

National University of Modern Languages
ماسٹرز, ماسٹرز ان کامرس, M.Com‎
Matriculation with Science
CGPA 3.0/4
2016
University of Central Punjab (UCP)
بیچلرز, , B.Com‎
فی صد 55%
2013
Government College Shalimar, Lahore
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 58%
2011
BISE Lahore
میٹرک / او لیول, , Matric in Computer Science‎
فی صد 69%
2009

پیشہ ورانہ مہارتیں

ایک سال سے کمCustomer Care
ایک سال سے کمGoogle Docs
ایک سال سے کمHard Working
1 yearLeadership
1 yearMedical Billing
2 سال Multi Tasking
ایک سال سے کمOperation Monitoring
2 سال Operations
ایک سال سے کمOperations Management
1 yearPunctual
ایک سال سے کمSocial Media Management
ایک سال سے کمTyping Speed

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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