خلاصہ

A professional with more than 06 years of working experience, committed to the quality services and performed responsibilities with extreme professionalism, consistency and determination even under extreme pressure. Proven ability to think outside the box and effect change using a solution based mindset retaining the ability to assess most situations quickly and adapt into the style that most fits the situation and ready to accept challenges in today’s dynamic environment.

تجربہ

کمپنی کا لوگو
Export Assistant
Bari Textile Mill (Pvt) Ltd
نومبر ۲۰۱۹ - موجودہ | Karachi, Pakistan


Prepare Custom export related documentation, which includes invoice, packing list and other essential
documents
Handle WEBOC account
Handle Rebates and DLTL applications
Coordinate with internal departments to gather all essential shipping documents and upload to specific
Customer’s portal in a timely manner
Coordinate with shipping lines and forwarders for export shipment bookings
Coordinate with planning and merchandising team for timely booking and update in case of any change
Coordinate with banks for LC, PRC etc
Prepare and maintain import shipment schedule and coordinate with clearing agents / forwarders for Timely clearance

کمپنی کا لوگو
ASSISTANT ACCOUNTANT & ADMIN
RANGE ENTERPRISES PVT LTD
اکتوبر ۲۰۱٦ - نومبر ۲۰۱۹ | Karachi, Pakistan

 Manage all accounting transactions
 Publish financial statements in time
 Handle monthly, quarterly and annual closings
 Reconcile accounts payable and receivable
 Work closely with the Buying, Logistics and Operation teams
 Investigate a process of stock control and reconciliation
 Reconcile bank accounts
 Working with spreadsheets, sales and purchase ledgers and journals
 Sorting financial documents and posting them to the proper accounts
 General office management
 Answering phones in a professional manner, and routing calls as necessary.
 Assisting colleagues with administrative tasks.
 Produce and distribute correspondence memos, letters, faxes and forms
 Develop and update administrative systems to make them more efficient
 Maintain and Update Company databases
 Organize a filing system for important and confidential documents
 Assisting colleagues with administrative tasks.
 Produce and distribute correspondence memos, letters, faxes and forms
 Update office Policies asneeded

کمپنی کا لوگو
CUSTOMER SUPPORT EXECUTIVE
IBEX Global
جون ۲۰۱٦ - اکتوبر ۲۰۱٦ | Karachi, Pakistan

▪ Handling customer’s queries with care and respect and solving their queries in a
professional manner
▪ Forwarding customers complains to concerned departments for resolution
▪ Provide quality work as per the set standard
▪ Follow communication scripts when handling different calls and topics
▪ Build sustainable relationship and engage customers by taking the extra mile

کمپنی کا لوگو
Customer Care Representative
Mobilink
دسمبر ۲۰۱۱ - مئی ۲۰۱٦ | Karachi, Pakistan

▪ Handling customer’s queries with care and respect and solving their queries in
a professional manner
▪ Prepare presentations of the newly launched projects
▪ Maintain Productivity and Quality of team members on Daily, Weekly and
Monthly basis
▪ Discuss QA emails with team members on daily basis
▪ Providing training to new comers in team
▪ Forwarding adherence log of team members to Line Manager
▪ Share Quality scores of team members with Line Manager and Make Reversals
of Quality
▪ Maintains record of annuals leaves of team members on monthly and yearly
basis

کمپنی کا لوگو
Customer Care Representative
Mobilink GSM (PMCL)
دسمبر ۲۰۱۱ - مئی ۲۰۱٦ | Karachi, Pakistan

 Handling customer’s queries with care and respect and solving their queries in a professional manner
 Prepare presentations of the newly launched projects
 Maintain Productivity and Quality of team members on Daily, Weekly and Monthly basis
 Discuss QA emails with team members on daily basis
 Providing training to new comers in team
 Forwarding adherence log of team members to Line Manager
 Share Quality scores of team members with Line Manager and Make Reversals of Quality
 Maintains record of annuals leaves of team members on monthly and yearly basis
 Worked as an Acting Team Coordinator

تعلیم

University of Sindh
بیچلرز, بیچلرز ان سائنس, Economics‎
Macroeconomics, Microeconomics, Public Finance, Statistics, International Economics
CGPA 3.4/4
2010

پیشہ ورانہ مہارتیں

ماہر Ability to multi-task & manage time
ماہر Confidence and persistence.
ماہر Excellent communication and presentation
ماہر Negotiating and Customer relationship skills.
ماہر Patience and self-motivation.
متوسط Apparel Sourcing
ماہر Billing Handling
ماہر Import/Export Operations
ماہر sporting goods sourcing
متوسط surgical items sourcing
متوسط textile sourcing
ماہر Understanding of Financial Modeling & Business
ابتدائی Attendence Maintain
ماہر business letters
متوسط Calendaring
ابتدائی double entry
ماہر financial statements
ابتدائی GST
ابتدائی income tax
ماہر International Accounting Standards
متوسط Internet Recruiting
ماہر office Automation
ماہر Payments
ماہر payroll
ماہر prioritize and manage time effectively. Hands-on
ماہر problem solver
ماہر sales tax
ماہر self-motivated
ماہر Smart worker
ماہر Store Incharge
متوسط Student Affairs
ماہر word etc. Ability to manage social media tasks.
ماہر Account Management =
ماہر Accountants Staffordshire
ماہر Accounting and Management
ماہر Accounting+
ماہر Accounts
ماہر Accounts & Finance
ماہر Active Listening
ماہر Administering
ماہر Administration Skills
ماہر Administrative Assistance
ماہر Administrative Management
ماہر Administrative Office Support
ماہر Adminstration Knowledge
ماہر Adminstrative Funtions
متوسط Admissions Counseling
ابتدائی Amazon
ابتدائی Analysis of Information
ماہر Analytical Ability

زبانیں

ماہر اردو
ماہر انگریزی