Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
To start my Engineering career by joining a well settled and highly professional Organization and grab good career advancement through large efforts and innovative work techniques. To work in a competitive working environment and to use my knowledge and skills for the prosperity of the organization.
پراجیکٹس
تجربہ
Technical Support Engineer
Ø Troubleshooting Network related problems regarding (Hardware level/Configuration level)
Ø Monitoring of vastly spread Optical Fiber Network via NMS (SolarWinds)
Ø Complaint management on calls and e-mails (Extreme Multi-tasking skills)
Ø Optical Fiber based and Wireless Links (CIR Links or Shared Links/VPN/L2/L3 Links)
Ø PPTP & PPOE related Issue
Technical Support Engineer
Ø Worked on GPON Network and configuration of OLT & ONT
Ø Managing fiber Teams for FTTH & Corporate Complains
Ø Keen monitoring of all links on NMS
Ø ON Call & Email support to customers for Internet disconnection & speed related issues
Ø Resolve user related problems by providing technical guidance and expertise
Technical Support Executive
Ø PSTN (Landline)
Ø Broadband (Layer 1 and Layer 2) and GPON with wired
Ø Wireless (EVO USB, Cloud, Wingle and Nitro Cloud, Charji Wingle, Cloud & Tab)
