خلاصہ

Human Resource Management and Customer Focused Specialist with exceptional communication, Confident personality and organizational skills. I intend to work in a congenial environment, solving problems that exploit my dedicated and creative working potential. Looking to take next career step in customer service and leadership with a private chartered flight company committed to elevating customer travel experiences.

تجربہ

کمپنی کا لوگو
Sale Support Assistant
Airblue
جنوری ۲۰۱٦ - موجودہ | Islamabad, Pakistan

Currently working as a Traveler Counselor in Sales Support Department of Airblue. Had also worked at the Airport Airblue Office.

Making monthly Sales report and Sector analysis
Reinforce compliance with Dubai National Air Transport Association and Dubai Authorities
Making flyers and circulars to inform agents regarding any Airlines Policies updates regarding Baggage Handling Services BHS etc.
Assisted customers with special needs and quickly addressed and resolved customer complaints
Handling Cash and maintain sheets and employee ticket records
Providing Assistance to CRE\'s in maturing agents demands and completing sales targets.
Field incoming calls, greet customers, answer travel inquiries process reservations assign seats.
Arranging flight and providing assistance to the misguided or offloaded passengers during flight delays, overbooked and cancelled flights.

تعلیم

Bahria University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MS/MBA‎
Human Resource Management
2015

پیشہ ورانہ مہارتیں

ابتدائی Client Aquisition
ماہر Computer Dimploma
متوسط Evaluating Risk
ماہر Handling Assignments
ابتدائی Pipeline Management
ابتدائی Solution Selling

زبانیں

ماہر اردو
ماہر پشتو
متوسط انگریزی

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