Experienced IT professional with a Master of Science in Information Technology and 7 years of expertise in Network and System Support. Huawei and Microsoft certified, proficient in managing Windows Servers, workstations, VMware, routers, switches, and security protocols. Seeking a career in Systems and Network Management. Known for analytical thinking, teamwork, communication, and a solution-oriented approach.
Administer VMware ESXi and Hyper-V hosts, ensuring optimal performance and resource utilization.
Monitor virtual machines and host health, troubleshooting and resolving any issues that arise.
Manage vCenter Server 7.0, including configuration, updates, and maintenance.
Monitor the health and performance of servers, virtual machines, and network devices.
Perform regular backups of critical systems and data, testing and verifying restoration procedures.
Install, configure, and maintain firewalls, antivirus software and Implement security best practices to safeguard systems and data from unauthorized access.
Managed Active Directory, user accounts, permissions, and access rights, ensuring seamless user authentication.
Monitored server performance and conducted proactive troubleshooting to prevent potential issues.
Administered Office 365 accounts, including user and group management.
Managed licenses and subscriptions, ensuring adherence to usage policies.
Develop and maintain technical documentation, including network diagrams, user manuals, and operating procedures.
Managed VMware ESXi host and vCenter Server and oversaw VMs provisioning, monitoring, and maintenance.
Managed Active Directory infrastructure, including user accounts and security groups.
Configured and maintained Group Policy objects to enforce security and configurations.
Administered DHCP scopes across multiple VLANs for efficient IP address allocation.
Managed Domain Controller services, ensuring domain functionality and reliability.
Implemented and maintained backup strategies to ensure data integrity and availability.
Managed VPN setups using IPsec and OpenVPN protocols to connect multiple sites securely.
Oversaw network infrastructure, including VLANs, IVR, and port security.
Perform installation and configuration of networking hardware, including routers, switches, and access points.
Assist in configuring and troubleshooting Layer 2 network devices such as switches. Ensure VLAN configurations, port settings, and network segmentation are correctly implemented to enhance network performance and security
Collaborate in managing large-scale wireless LAN environments, with a focus on Wi-Fi platforms.
Conduct regular troubleshooting and maintenance of network hardware to prevent delays and ensure smooth operations.
Provide technical assistance and troubleshooting for IT-related issues to end-users.
Install, configure, and maintain hardware and software systems.
Manage user accounts, permissions, and network resources.
Monitor and maintain IT infrastructure, ensuring system stability and security.
Collaborate with cross-functional teams to implement IT projects and upgrades.
Conduct system upgrades and patches while minimizing disruptions.
Educate users on IT best practices and guidelines.
Document and maintain IT processes and procedures.
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