I am an outgoing enthusiastic individual with an ability to relate to all kinds of people. I am hardworking, ambitious and adaptable to all kinds of situations. I have a flexible approach to my work, I work well in a team and on my own, I also have good communication skills. I am able to work well under pressure and consider myself to be calm, well presented and friendly with a good sense of humour. Throughout my school and employment career I have been a reliable and punctual person with a good attendance record. I have excellent customer service skills and I am seeking a position commensurate with my abilities in an effort to put my skills to good use, while developing further skills.
Situating corporate bookings in the system dispatching then to drivers.
Follow up with upcoming and later booking and assigned them to drivers.
As per IT daily report follow up with guests and drivers for the rejected, cancelled and
uncompleted trips and make a remark report of the feedback.
Daily update and posting of all trips in the ERP system.
Handling customer complaints provide appropriate solutions.
Follow up to ensure resolution.
Managing an Excel sheet for all the complaints resolved and pending.
Managing the BDM reports of all corporate clients and later sending to accounts.
Managing the hotel Supervisors schedule, Allocating them to specific locations.
Maintaining a daily Excel sheet of corporate.
Managing incoming calls and customer service inquires i.e attraction potential
customers by product and services and suggestion information about RSL.
Daily calling up of supervisors and make sure they are on their locations.
Maintaining bill books data and distributing to drivers and the locations that we have.
Helping with drivers relations i,e. Following up with their trips and posted on their accounts.
Negotiated business to business with a large network of Medical providers, law firms
and other insurance companies entities to resolve clients debt.
Achieved and surpassed company goals constantly on a monthly evaluated basis.
Responsible for overseeing daily client requests.
Negotiated pricing favorable to clients and insurance companies.
I have been working as a freelancer Photographer with different organizations related all
kind of events, Photography with tourist as well as Photography with different NGOs on
Project basis which covers the following Photography aspects.
Pre-edit and edit images as needed
Process photographs by resizing and retouching them
Ensure appropriate photo quality work with clients projects needs.
Work with producers to ensure management of all photography assignments.
Prepare shoot sites as needed for particular projects.
Set up equipment Capture realistic images and shoot videos as the assignment dictates
and tools as needed for projects.
I had work with RADS on the project of World Bank which is based on Water and synsation from all over Panjab
Scadule and coordinate meetings, appointments and travel arrangements for
Supervisors and Team managers.
Manage and expense reports for department team members.
Provide general support to visitors.
Maintain contact list.
Update and maintain office procedures.
Answers and direct phone calls.
Dealing with clients.