A challenging position in a dynamic company to practice my strong intellectual, professional and interpersonal skills. I have real flair for career oriented job by putting my best efforts fulfilling desired responsibilities. I have worked in many organizations.Did my IT internship from syntaxpert and was an employee in Cinestar as an IT Support .Also worked in Abacus consulting as a back-end Support executive.
• As a Contact center Executive (CCE)
Professionally trained on Multiple tax processes and also trained for typing and search processes.
Configuring, troubleshooting computer hardware, software, systems, networks, printers and scanners.
Responding in a timely manner to service issues and requests
Provide remote support to end users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, etc.
Performing administration and maintenance of production servers and workstations
managing and updating cinestar systems and software
Worked on different websites and admin portals.
Worked on IPTV portal to manage the channels and users’ billing as well.
Worked on custom and 3rd party API’s & Libraries.
Worked on many websites for local clients.