I am a seasoned, ambitious executive with 15 years record of achievement in developing and directing strategic sales, business development initiatives in ever-changing, dynamic and multi-cultural environments recognized as an employee of the Year 2018 & 2019. Successfully promoted as a Manager with in four months after starting the job at CSD and proven success in creating strategic sales plans, developing prospects, growing key accounts, increasing revenue and profits, and implementing positive change. Known for achieving 100% targets throughout demonstrating strong leadership at CSD outlets with impeccable expertise in establishing, building, and solidifying long-term relationships and top-performing teams, leading and motivating staff, prospecting, closing sales, and implementing financial strategies. An articulate communicator fluent in English with remarkable organizational and planning skills with appropriate attention to detail. Demonstrated ability to determine business strengths and weaknesses and to develop action plans resulting in quantifiable improvements to both P&L and service quality.My key skills include Strategic Planning and Implementation, Marketing Management, Sales Planning, Profit Optimization, High-Level Sales Proficiency, Cost Reduction and Avoidance, Recruiting and Staffing Initiatives, Contract Development / Negotiations, Internal Systems and Controls, Operations Analysis / Process Redesign, Staff Development Programs, Business Development, Team Building and Leadership, Process Improvement, Communication & LeadershipAttached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
General Manager Operations & HR
Consistently employ an energized, participative management style, encouraging motivation, teamwork, approachability, empathy, empowerment, and accountability to optimize overall team efficiency while organizing workflows to meet routine objectives.
• Ensured team productivity enhancement by increasing performance monitoring and instituting motivational approaches.
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Steered efforts towards reviewing performance data to monitor and measure productivity, goal progress and activity levels.
• Contributed positively to the success of strategic and technical initiatives to accomplish the task associated with department.
• Exercised hands-on approach to train and guide team members to maintain high productivity and performance metrics.
Strong analytical and project management skills, including a thorough understanding in interpreting customer business needs and translate them into application and operational requirements.
• Drove and determined personal and team objectives and goals through the optimal development of a capacity building plan.
• Developed team member’s functional & leadership capabilities for appropriate succession planning and prospects.
• Researched numerous verticals to identify and resolve all complaints and issues involving both Customers and employees.
Introduced strategic and tactical action plans to design and set business targets for different regions including Rawalpindi, Faisalabad, Jhelum, Attock, Mandi Bahauddin, and Mianwali Region.
• Explored new opportunities to devise target operating model preliminary and designed "Picture of Success" for in outlet execution and guidelines for store merchandising.
• Defined and implemented KPIs to assign a measurable value for achieving key business objectives and to measure achievement while exceeding and surpassing sales & revenue targets through tracking ASM & Store wise targets.
• Build a high-performing team which will thrive on mutual respect, individual sense of personal pride for their work, cultivate coaching culture to help everyone deliver with excellence and realize their full potential.
• Served as a resource in all efforts to maintain and control minimum stock level at stores by tracking daily stocks.
Performed my duties as a District officer / Area Manager District Jhelum and District Mirpur