تجربہ

کمپنی کا لوگو
customer service & operation manager
United Bank Limited (UBL)
اکتوبر ۲۰۱۷ - موجودہ | Multan, Pakistan

 Branch overall operations monitoring & supervision
 Assist customer service representatives with customer research and problem resolution.
 Handle customer issues escalated by operation officers and other branch staff.
 Periodically monitor interactions of operation officer with customers to ensure quality control. Give direction and make recommendations as necessary.
 Training of new operation officers.
 Conduct periodic spot checks of reports regularly.
 Atm transaction and supervision

کمپنی کا لوگو
operation officer
United Bank Limited (UBL)
دسمبر ۲۰۱۵ - اکتوبر ۲۰۱۷ | Multan, Pakistan

 New Account opening
 Dormant account activation
 Amendment in customer account information
 Cheque book ordering, activation & balancing
 Fund transfer & clearing
 Processing of Home Remittance

کمپنی کا لوگو
Admin officer
Madni traders
جون ۲۰۱۴ - دسمبر ۲۰۱۵ | Multan, Pakistan

تعلیم

Bahauddin Zakariya University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing (Brand Management, Consumer Behavior)
2015

پیشہ ورانہ مہارتیں

3 سال Commercial/Retail Banking
2 سال Sales Retention

زبانیں

متوسط انگریزی
ماہر اردو