Reviewing query performance and optimizing code. Writing queries used for front-end applications.
Designing and coding database tables to store the application’s data. Data modeling to visualize database structure.
Working with application developers to create optimized queries. Creating table indexes to improve database performance.
Programming views, stored procedures, and functions. Modify databases according to requests and perform tests. Solve database usage issues.
Gather user requirements and identify new features. Provide data management support to users.
Maintaining company website up-to-date. Built and now maintaining company’s website. Setting up the back end of a site.
Working with the style and functionality or the front end. Testing and updating the site as needed.
Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers.
Prepare accurate and timely reports.
Document knowledge in the form of knowledge base tech notes and articles.