Responsible for providing support in order to ensure that services are provided in an effective and efficient manner.
• Lead the divisions of Customer Engagement and Order
Confirmation.
• Order fulfillment across Pakistan within a certain time frame to
ensure customer satisfaction.
• Budgeting transportation expenses in conjunction with the
exchange of obsolete items from the customer.
• Collect cash and swapped merchandise from the delivery crew
and transmit to Finance Department with appropriate
documentation (including SAP documents).
• Handling and onboarding corporate clients to grow the Brand\'s
revenue and gain market share.
• Review stock levels and sales data to ensure a consistent supply
and demand situation.
As an Executive Coordinator, my responsibilities included:
Coordinate and Compliance ISO 9001, 14000 and 45001.
5S and FIFO monitoring implementation.
Plan, execute & monitor BTL Activities across the country.
Liaison with Govt. authorities to obtain license or certificates for BTL Activities.
Claim Management and Settlement.
Monitor budget / expenses of Aftersales Team.
Implement Production priorities, monitor production & coordinate with concern department to resolve the difficulties and make sure the operations are smooth.
Liaison with I.T. department to resolve the Servers malfunctioning at Plant. (Karachi only)
Coordinate with concern department to complete assigned Projects by Top Management.
Generate Internal / External memos.
Arrangement of Dealers / Retailors & Departmental Teams Training.
Anyother task assigned by Management.
1. Coordinate in implementation of ISO 9001:2015 and 14001:2015. 2. Lead Mobile Workshop Project. 3. Plan Free Battery Check-upCampaign. 4. Liaison with up–country branches and resolve problems in claim settlement. 5. Intimate Engineering and Warehouse department to raise Purchase Requisition for projects assigned by Top Management. 6. Liaison with Senior Management to prioritize the production. 7. Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. 8. Raise internal and external memos. 9. Assist in the planning and preparation of meetings, conferences and conventions. 10. Handle other tasks assigned by Management.
1. Preparation, distribution and keep up to date,documents of ISO 9001 : 2008
2. Prioritizing workloads.
3. Responsible for supporting high-level executives and/or entire departments
4. Provide administrative support and perform numerous duties, including scheduling, correspondence, emailing, handling visitors, routing callers.
1. Responsible for ensuring businesses run smoothly
2. Preside over facilities management, allocate office space, oversee mail department, materials scheduling, and other facets of organization.
1. Maintains administrative staff.
2. Establishing policies, procedures, and work schedules.
3. Completes special projects by organizing and coordinating & monitoring results.
4. Achieves financial objectives by submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
5. Contributes to team effort by accomplishing related results as needed.
6. Implementing and promoting equality and diversity policy.