Manage and supervise over the counter services in branch to achieve effective and accurate processing of customer’s transactions with in defined TATs.
Assume overall responsibility of branch operations functions including PKR Handling, Remittances and Fund Transfers, Lockers, Stop Payments, Deceased Accounts, Dormant Accounts, ATM, Cash and Teller Functions etc.
 Ensure that acknowledgment of cash vouchers including Cash Cheques, Cash Deposit Receipts and Utility Bills must be provided to customer with proper validation from the Flatbed printer.
Ensure timely reconciliation of all interbranch transactions and no entry should remain outstanding in the books.
Ensure All internal heads should remain balanced on daily basis and perform balancing on Daily basis as per defined guidelines.
Ensure Ownership that all Branch operational processes are being executed in accordance with General Banking Manual, regulatory requirements and compliance guidelines.
Checking of Strong Room, ATM, Cash, Security stationery, Stamps in Hand, ATM Cards, Cheque Books, Specimen Signature Cards etc.
Monitor and supervise overall operations of Branch.
Ensure to provide quality services to all customers in line with policies and procedures Of ABL and SBP.
Scrutinize financial transaction in order to prevent money laundering and other fraudulent Activities
Keeping close connection with other departments for better coordination.

:  Record all transactions promptly, accurately and in compliance with bank procedures
:  Attempt to resolve issues and problems with customer\\\'s accounts.
:  Explain, advice on and promote bank products and services to customers
:  Scrutinize financial transaction in order to prevent money laundering and other fraudulent
:  Keeping close connection with other departments foe better coordination.
:  Adequate knowledge of Islamic Banking, credit, Trade, Operations and Branch Banking operations.
:  Adequate Knowledge about Money Laundering and affirmative actions taken by SBP combating against APL and CFT.

Main Responsibilities :
 Following up FCL shipment properly.
 Entertaining clients Queries and provide them import rates on time.
 Negotiation with overseas Agents to get better rates to win more shipments.
 Updating clients on daily basis regarding their ongoing shipments.
 Providing arrival notices once shipments is close to arrive.
 Checking Bill of lading properly and checking with clients
 Maximize profitability on all files handled as well as to be cost conscious at all times
 To build close, strong relationships with all our Customers, Shipping lines, Overseas agents and Service providers.