Experienced with different companies ability to take care of customer care.Handle clients complains and also handle cash flow of company.Ability to perform Hr duties and make sure the company growth going well.
Assists with preparation of order forms.
Manage the filing, storage and security of document.
Maintaining client data.
liaison with factory and company affairs.
liaison with vendors.
liaison with sales staff.
writing proposals.
Administer and coordinate with all import from oversee
Coordinate with sales team regarding orders.Â
Human Resource Officer:
Interview applicants about their experience, education and skills
Contact references and perform background checks
Inform applicants about job details such as benefits and conditions
Plan and coordinate the workforce to best use employees\' talents
Resolve issues between management and employees
Coordinate and supervise the work of specialists and staff
Monitoring staff performance and attendance.
pensions and benefits administration
Fulfill the vacant position of employ through the different social networks.
Administration Officer:
Managed Cash flow for the business through the use of Cash Depositing.
Maintained business property to ensure a good public environment.
Give the proper consultation to the clients about services.
Resolved customer complaints to ensure optimal satisfaction
Answered the enquiries of clients through face book and Instagram.
Maintained store inventory
Oversaw cleanliness duties performed by other employees.
Keep records of client’s data in software.
• Arranged meetings with prospect companies and maintained a detailed weekly report all customers.
• Participated in daily meetings.
• Responsible for coordinated management of multiple related projects.
• Searched new clients in market and send them business proposals.
• Maintained quotations and send to clients.
• Dealing with clients queries.
• Participated in the interview, hiring and termination processes as needed.
• Formulating and implementing client protocol procedures and maintaining client records.
• Year round follow up of visiting and operated clients
• Dealing with customer inquiries regarding products or services by telephone, email, letter and face to face;
• Operated Social media Facebook.
• Communication and coordination with sales team.
Writing reports analyzing the customer service being implemented in ILHT
• Internee, Accounting/finance department for 6weeks internship
• Responsibilities, analysis and prepared the income statement
• Calculate the income of employees
• Made the tax deduction certificates of employee using the Microsoft word
• Audited & checked the journal payment vouchers
• Prepared the deposits slips of particular cheques
• Calculated and checked the hours in LCCI employees overtime sheet.
• Studied the trial balance and adjustments of the year 2013