Duty Manager Responsibilities include overseeing daily
operations, ensuring employee productivity, monitoring
efficiency of all processes and creating a positive work
environment for employees. You will also meet regularly with
upper management to stay up-to-date with organizational
changes, issues and improvements.

·         Conduct orientation & Physical sessions
·         Create testing and evaluation processes
·         Supervise Class to ensure all students are learning in a safe and productive environment
·         Organize Supplies and resources for lectures and presentation
·         Deliver personal instruction to each student by encouraging interactive learning
·         Plain and implement educational activities and events.
·         Evaluate and document students’ progress

Ensure that all Front Office employees complete their essential duties before their departure.

Ensure that all Front Office employees are posted at their stations at posted time.
Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found.
Assist with any scheduled shift problems on the night audit shifts.
Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees.
Monitor and maintain proper Front Office operational supplies.
Monitoring that all employees follow proper cash handling procedures.
Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance.
Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
Maintain cleanliness and organization of back office, front desk, and front desk closet

Greet Guest and provide them a Good service
Answer all Customers Incoming calls and Questions
Miantain records and file.
Monitor , organize and forward emails.
Checkin & cheeckout guest effectively 
Get feedback from guest