A management Evangelist with a history of success in developing business opportunities besides strong business relations. The breadth of my experience encompasses a diverse range of functions – general management, operations management, customer care, sales, business development, client relationship management, tendering and contracts, strategic alliance development, and more – thereby providing me with an insight into the dynamics of managing and leading a business.
I have an excellent reputation for my ability to reduce costs, increase sales and market share, improve customer service, and drive profitability. I enjoy working in a business oriented environment, motivated by teamwork and the efforts to deliver result for the company. The combination of experience gives me valuable tools to create opportunities, find solutions and identify risks.
Business Development and care
Develop and maintain customer Relations
Revenue Assurance and process development
Training and process development
Contracts, tenders and new projects supervision
Process development, implementation and evaluation
Process owner for
Billing complaint support team
QA for back.End.support department
Training and knowledge base development
Corporate Business development
Corporate account management and care
Admin and client services