خلاصہ

A management Evangelist with a history of success in developing business opportunities besides strong business relations. The breadth of my experience encompasses a diverse range of functions – general management, operations management, customer care, sales, business development, client relationship management, tendering and contracts, strategic alliance development, and more – thereby providing me with an insight into the dynamics of managing and leading a business.

I have an excellent reputation for my ability to reduce costs, increase sales and market share, improve customer service, and drive profitability. I enjoy working in a business oriented environment, motivated by teamwork and the efforts to deliver result for the company. The combination of experience gives me valuable tools to create opportunities, find solutions and identify risks.

پراجیکٹس

Customer care Portal

تجربہ

کمپنی کا لوگو
Head of Business Development & Customer care
Royal Group of Companies
ستمبر ۲۰۱۳ - موجودہ , Malawi

Business Development and care
Develop and maintain customer Relations
Revenue Assurance and process development
Training and process development
Contracts, tenders and new projects supervision
Process development, implementation and evaluation

کمپنی کا لوگو
Subject Matter Expert
wi-tribe pakistan
جولائی ۲۰۰۹ - دسمبر ۲۰۱۱ | Islamabad, Pakistan

Process owner for
Email webchat
Retention support
Billing complaint support team
QA for back.End.support department
Training and knowledge base development

کمپنی کا لوگو
Corporate Accounts Manager
Warid Telecom
فروری ۲۰۰۵ - نومبر ۲۰۰۸ | Islamabad, Pakistan

Corporate Business development
Corporate account management and care
In-house traininer

کمپنی کا لوگو
Manager Administration
Pak Advertising Company
جنوری ۲۰۰۳ - مارچ ۲۰۰۴ | Islamabad, Pakistan

Admin and client services

کمپنی کا لوگو
Assistant Manager (Parts Div)
Royal Group of Companies
اکتوبر ۲۰۰۰ - دسمبر ۲۰۰۲ | Blantyre, Malawi

تعلیم

Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing
CGPA 3.05/5
1999

پیشہ ورانہ مہارتیں

متوسط Adobe Reconciliation
ماہر Business Development Process
متوسط Business Plan
متوسط Call Handling
ماہر CHANGE AGENT
ماہر Client Relationship
ماہر Collaborative Problem Solving
ماہر Commercial Business
ماہر Concept of Operations
متوسط Culture Change
ماہر Developing New Markets
ماہر Food Knowledge
ماہر Haircut Consultation
ماہر Knowledge Representation
ماہر Leadership Skills
ماہر Leading Diverse Teams
ماہر Monitoring Analysis
ماہر nalytical Skills
ماہر Negotiations
ماہر Public Private Dialogue
ماہر Revenue Generation
ماہر Revenue Recognition
ماہر Sales Abilities
متوسط Sales Assessment
ماہر Solar Energy Solutions
ماہر Solid organizational skills
متوسط staffimg
ماہر Strategic Partnerships
ابتدائی Strategies
ماہر Strengthening Client Relationships
متوسط Strong Computer Skills
ماہر Training & Development
ماہر رعاية العميل

زبانیں

ماہر اردو
ماہر انگریزی

سفارشات

جنرک پلیس ہولڈر کی تصویر
Muhammad Aamir Sagheer
Freelance International Recruiter, AS IT Global HR services | Wyoming, USA
میں آپ کے ساتھ کام کیا wi-tribe pakistan

Zafar is the definition of performance. Someone who always gets the job done.

Zafar آپکے جاننے والے

Adnan Mirani
Razaque Steels Pvt Ltd.
Muhammad Masood Akhtar
Mohamed abdulrahman al bahar Caterpillar dealer