خلاصہ

I am a result driven management versatile management professional with a proven record of capitalizing upon business opportunities, turning them into lasting relationships. The breadth of my experience encompasses a diverse range of functions thereby providing me with an insight into the dynamics of managing and leading a business.


I have successfully led and implemented transformative initiatives that not only enhanced productivity but also elevated overall performance. I encourage collaboration and innovation that fosters an inclusive work culture. I am an expert at nurturing relationships with stakeholders, customers as well as cross functional teams to ensure seamless coordination that enables achievement of shared objectives, having a keen eye for detail and a focus on continuous improvements.

پراجیکٹس

Customer care Portal

تجربہ

کمپنی کا لوگو
Program Manager
Zones IT Solutions (Pvt) Ltd.
جنوری ۲۰۲۲ - موجودہ | Islamabad, Pakistan

•       Strategic planning
•       Stakeholder management
•       Cross-functional collaboration
•       Budgeting and Risk management
•       Change management Planning
•       Performance tracking and reporting
•       Team coordination
•       Process Improvement & Ownership
•       Resource allocation
•       Problem-solving
•       Decision-making
•       Quality assurance
•       Vendor management
•       Agile methodologies
•       Prioritization
•       Relationship building
•       Supply Chain Management

کمپنی کا لوگو
Head of Business Development & Projects
Royal Group of Companies
ستمبر ۲۰۱۳ - دسمبر ۲۰۲۱ | Blantyre, Malawi


Project Scoping & Planning
Stakeholders Communication
Project Execution
Budget & Cost Management
Project Change Communication
Quality Assurance
Permitting & Compliance
Documentation-Handover
Business Development Strategy
Customer Relationship & Retention Management
Market Analysis
Sales Growth & Client Acquisition
Strategic Partnerships Development
Corporate Account management & Customer Support
Revenue Generation & Assurance
Bidding & Tender Management.

کمپنی کا لوگو
Subject Matter Expert
Wi Tribe Pakistan
جولائی ۲۰۰۹ - اگست ۲۰۱۳ | Islamabad, Pakistan

•        Customer Care & Support
•        Retention & Revenue Assurance
•        Quality assurance
•        SLA compliance
•        Training & Development
•        Knowledge base / Content development
•        Evaluation & Monitoring
•        Compliance Support
•        Communication & Cross functional Collaboration
•        Monitoring & Evaluation

کمپنی کا لوگو
Corporate Accounts Manager
Warid Telecom
فروری ۲۰۰۵ - نومبر ۲۰۰۸ | Islamabad, Pakistan

•        New Corporate Business Development
•        Corporate customer care & Support
•        Relationship development
•        Revenue assurance
•        Marketing Support
•        Team Training & Counseling
•        Business growth planning
•        Customer Advocacy
•        Forecasting & reporting

کمپنی کا لوگو
Manager Administration
Pak Advertising Company
جنوری ۲۰۰۳ - مارچ ۲۰۰۴ | Islamabad, Pakistan

•       Administrative Operations
•       Team Management:
•       Budgeting and Resource Allocation
•       Policy Development and Compliance
•       Communication and Coordination
•       Process Improvement
•       Records and Documentation Management
•       Vendor and Contract Management
Operations Management & Support

کمپنی کا لوگو
Assistant Manager (Automotive Div)
Royal Group Of Companies
اکتوبر ۲۰۰۰ - دسمبر ۲۰۰۲ | Blantyre, Malawi

•       Corporate customer retention
•       Warehouse / Inventory Management
•       Customer services
•       Relationship development
•       Retail & Corporate Sales Management
•       Procurement Support & Supply Chain Management
•       Training & Development
•       Cross-Functional Collaboration
•       Risk Management
•       Crisis Management
•       Strategic Planning
•       Reporting & Analysis

تعلیم

Sochi Technical College
ڈپلوما, Advanced diploma‎
Project Management
مکمل
2015
Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing Management
CGPA 3.0/5
2006

پیشہ ورانہ مہارتیں

ماہر Ability To Work In A Multicultural Team
ماہر Active Listening
ماہر Adaptive Leadership
ماہر Adaptive Learning
ماہر Administration Skills
ماہر Agile Project Management
ماہر Analytical Review
متوسط Analytical Skills
ماہر Aseptic Technique Knowledge
ماہر B2B Business Development
متوسط Billing Management
ماہر Branch Operations Management
ابتدائی Budget Management
ماہر Business Development Skills
ماہر Business Development Process
ماہر Business Development Strategies
متوسط Business Growth Strategies
ماہر Business Planning
ماہر Business Plans Execution
ماہر Business Strategy
ماہر C Problem Solving
متوسط Campaigns and Events
ماہر Capacity Building
ماہر Capacity Sharing
ماہر CEM Deployment
متوسط Certified Scrum Master CSM
ماہر Change & Communication Management
ابتدائی Click up
ماہر Client Acquisition
متوسط Client Acquisition Skills
ماہر Client Coordination
ماہر Client Dealing
ماہر Client Followup
ماہر Client Management
ماہر Client Relationship
ماہر Client Relationship Maintaining
ماہر Client Relationship Management
متوسط Client Resolution
متوسط CLM
ماہر Cloud, Server
ماہر Cold Calling
ماہر Collaborative Project Management
ماہر Commercial Business Command
ماہر Commitment to Customer Service
ماہر Communication and Presentation Skills
ماہر Communication and Coordination Skills
ماہر Communication Skills
متوسط Communication Strategy
متوسط Community Engagement
متوسط Community Health Operations

زبانیں

ماہر اردو
ماہر انگریزی

سفارشات

جنرک پلیس ہولڈر کی تصویر
Muhammad Sagheer
Lead Technical Recruiter, CED Systems
میں آپ کے ساتھ کام کیا Wi Tribe Pakistan

Zafar is the definition of performance. Someone who always gets the job done.

Zafar آپکے جاننے والے

Adnan Mirani
Premier Group of Companies
Muhammad Masood Akhtar
Mohamed abdulrahman al bahar Caterpillar dealer