Bechlors of Telecommunication Engineering (PEC Registered TELE/06784)
Acquired CCNA training from CTTC Karachi
Acquired training certificate of Information Technology from CTTC Karachi
As a Resident Engineer my work is to provide IT support diagnose issues like printers, scanner, Computers, IP Phone, Lan (Local Area Network), Office 365 configuration, Software Installations.
• Providing IT Support to the faculty of IBA.
• Provide Support of Office365.
• Technical Support regarding Email account, internet connectivity on Android, iPhone.
• Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and
remote support.
• Outlook Configuration over PC and Smartphones.
• Windows and Software Installation.
• Printer Installation via Print Server.
• Projector Connection over devices like PC’s and Laptops.
• Resolving projector issues.
• Maintaining the Inventory of IT Stuff including Desktops, LCD’s, IP Phones, Projectors, Printers, and Scanners etc.
• Any other duties as assigned by Management regarding IT operation.
Being an intern at one of the largest companies of the country, PTCL, I have myself acquainted with quite a few state-of-the-art telecommunications equipments and practices successfully being implemented at all levels so as to ensure best possible connectivity and QoS of both PSTN and PSDN networks.