Project Manager with more than five years’ experience in Banking and Non-Banking Organizations. Involved in the Projects, Banking, Auditing, Certifications, Financial Managements, Training and Human Resource Activities. Skilled in demonstrating exceptional communication skills, and making critical decisions during challenges.
Adaptable and transformational leader
Ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Tenacious Quest for Success & Learning
Earned MBA in just 2 years while working full-time and gaining hands-on experience in the Banking field.
• Defining the project\'s scope & maintaining a timetable.
• Budgeting for a project and staying within it.
• Organizing project resources, such as groups and employees.
• Recording the project\'s advancement and speaking with interested parties.
• Evaluating hazards.
• Troubleshooting.
• Leading Quality Assurance & Control.
Ensure all processes are followed as per Branch Operations & KYC/AML policy; while ensuring Compliance is met as per Service Level Agreement between departments.
Ensure, manage and supervise over the counter services in the branch
Where-ever Applicable ensuring all trade business are managed and supervised by following procedures to ensure adherence to the bank’s risk and compliance policies.
Timely and accurate processing of customer requested transactions and customer complaints
Ensure that all regulatory reporting are submitted on timely basis to avoid non-compliance at all levels.
Performing all quality standards checks in the organizations pro efficiently.Â
Effectively and Courteously performing all the audits as per relevant quality standard requirements.
Providing the best relevant responses to the relevant organization with proper communication.
Managing and performing training sessions to the relevant personnel where required.
Scheduling and Re-structuring of all relevant audits in relevant time frames.
Mastering the Quality Control and Quality Assurance processes in organizations.
Developing and Maintaining relations with clients socially.
Effectively providing best customer services to all customers with courtesy.
Resolving customer queries and complaints in minimum time period.
Handling with Large and Petty-cash deals accurately.
Efficiently processing gold and other loans with maintenance of proper files.
Dealing in all processes of account opening and vouchers of all kinds with fulfillment of all the requirements.
Giving the best customer services of ATM cards and other banking facilities.
Providing knowledge to all the customers about banking and its products.
Performing all necessary checks to business and productivity of businesses.
Recording the businesses cash flows and observing the customer traffic of business.
Carefully checking the customers and business with cross verification.
Verification of businesses properly, keeping the secrecy.
Providing knowledge to all the customers about relevant offering.
Maintenance of relations and developing new public relations throughout the area.
Updating internal databases with new employee information, including contact details and employment forms.
Gathering payroll data like leaves, working hours and bank accounts
Screening resumes and application forms
Conducting different types of surveys with employees of the organization.
Scheduling and confirming interviews with candidates
Posting, update and remove job ads from job boards, careers pages and social networks
Preparing HR-related reports as needed with comparing training budgets by department
Addressing employee queries about benefits
Reviewing and distributing company policies in digital formats or hard copies