Operation Experience
• To handle service & selling activities of field force
• To maintain, monitor customer’s data base & prospects list.
• To plan service & sales activities in the specified region in accordance with the set business targets & meet business target.
• Preparing weekly & monthly progress report.
Client Relationship Management
• Ensuring high quality service, resulting in customer delight and optimum resource utilization for maximum service quality.
• Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirement and customizing the product & service accordingly.
• Online telephonic support to customer for solving immediate problems as when required.
• Expert in handling corporate & major accounts.
• Personalized relationship with major Pharmaceutical clients
Got several External & internal training.
Marketing Excellence Framework Training (Singapore)
Finance for non-Financial Managers (LUMS LHR)
Sales Force Management (LUMS LHR)
Effective communication in Business world ( LUMS LHR )
Supply Chain Management (PIMS LHR)
Bayer Academy - Effective Feedback
Development course for Manager (PIMS LHR)
Conflict Management (PIMS LHR)
Presentation skills (OCTARA International )
Certified Auditor –Bayer Academy
Personality Traits
Strong motivational and leadership skills.
- Ability to produce best result in pressure situation.
- Excellent communication, interpersonal & presentation skills.
- Highly motivated and flexible personality.
- Team player & ability to work as individual as well as in group.
- Flexible & Persistent personality.
--MS.Office (Word, Power point, Excel)