خلاصہ

A competent IT support professional with a proven track record of providing specialist helpdesk and network support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.

تجربہ

کمپنی کا لوگو
Network Support Engineer
Universal Brushwares Pvt Ltd
جون ۲۰۱۵ - موجودہ | Karachi, Pakistan

Reporting directly to the CEO, Directors and collaborating closely monitoring with the group members i.e. Head office, Kazim Trust (NGO) and Director’s residence. Responding to all IT queries on a timely and an accurate manner and resolving queries to the user’s satisfaction and looking after all the networking issues. As a network support engineer, I am responsible for maintaining the systems that allow organizations to function and communicate, both internally and externally, on a daily basis. After working as a network support engineer, I might find prefer the people side of the role.

کمپنی کا لوگو
IT Support Officer
Advance Business Systems
اپریل ۲۰۰۹ - مئی ۲۰۱۵ | Karachi, Pakistan

تعلیم

Cisco Academy
سرٹیفیکیشن, CCNA‎
Networking
مکمل
2018
Preston Institute of Management Sciences and Technology
بیچلرز, , B-TECH‎
Electronics
CGPA 3.2/4
2015
Govt. Monotechnic Institute,
ڈپلوما, Three Years Diploma Associate Engineer‎
Computer Information Technology
مکمل
2013

پیشہ ورانہ مہارتیں

ماہر Certified Support Specialist
ماہر Handling Assignments
ماہر Installation and Software Configuration
ابتدائی Linux
متوسط Pricing Negotiations

زبانیں

ماہر اردو
متوسط انگریزی