خلاصہ


Seeking a challenging and career oriented position in an esteemed organization with opportunities to grow professionally and work for organization with the purpose of achieving common goals and objectives.


تجربہ

کمپنی کا لوگو
Supervisor / Team Lead / IT Support
System Limited
ستمبر ۲۰۱۹ - اکتوبر ۲۰۲۰ | Lahore, Pakistan

Project of wapda helpline number
118. I am a supervisor of Evening shift. 54 agents working in my shift. Including in inbound outbound and Email support (CHAT) .

Office: Aiwan E Iqbal, Egerton Road, Lahore

کمپنی کا لوگو
supervisor
Ovex Technologies
مارچ ۲۰۱۸ - فروری ۲۰۱۹ | Lahore, Pakistan

Basically it's a a project of wapda helpline number 118. I am a supervisor of Evening shift. 54 agents working in my shift. Including in inbound outbound and Email support (CHAT) . All agent working as a team ..... now Ovex Technologies contract complete and forward to system limited company

کمپنی کا لوگو
Customer Representative Office (CRO)
Punjab Information Technology Board
جون ۲۰۱٦ - نومبر ۲۰۱۸ | Lahore, Pakistan

it's a government projec.t I am handling 19 Campaign. for exp Lahore High Court, Punjab helth line, metro bus , agriculture helpline, Overseas Pakistan, excise and taxation ,Bise education helpline, e Stamping , food Authority , zimmedar shayari Khidmat card. PDMA helpline. citizen facilities centre etc.

کمپنی کا لوگو
customer service representative CSR
PTCL Johar Town
جولائی ۲۰۱۵ - فروری ۲۰۱٦ | Lahore, Pakistan

Its a Complaint Centre 1218. We are resolving customer issues in internet , evo, Broadband , Smart TV , V fone, and and bill issues.

کمپنی کا لوگو
DATA ENTRY OPERATOR
Accountancy Outsourcing Services (Pvt.) Ltd
جولائی ۲۰۱۳ - مارچ ۲۰۱۵ | Lahore, Pakistan

Enter the data in computer through form

کمپنی کا لوگو
Tns Aftab
TNS- Aftab
جنوری ۲۰۱۳ - اکتوبر ۲۰۱۳ | Lahore, Pakistan

Enter the data in computer through form for different companies

تعلیم

Corvit College Liberty Lahore
سرٹیفیکیشن, CCNA‎
Router and Switch
مکمل
2018
Corvit College Liberty Lahore
سرٹیفیکیشن, CCNA‎
Security
مکمل
2018
University of South Asia
ماسٹرز, ماسٹرز ان سائنس, BSCS‎
Networking, Computer Software
CGPA 3.0/4
2018
Corvit College Liberty Lahore
سرٹیفیکیشن, CCNA R&S‎
NETWORKING
مکمل
2018

پیشہ ورانہ مہارتیں

متوسط Account Sales Strategies
ماہر Achieving Measurable Results
متوسط Acquisition Sales
متوسط Aftersales
متوسط Amazon CloudFront
متوسط American English
ماہر Call Center Development
متوسط CCNA
ماہر CCNP
متوسط Cloud Computing
ماہر Coaching Staff
ابتدائی Compliance
ماہر Computer Hardware Installation
ماہر Computer Network Operations
متوسط Computer/Technical Literacy
ماہر CRM
متوسط Custom CRM
متوسط Customer Communication
ماہر Customer Experience Management
ماہر Customer Satisfaction Research
ماہر Customer Service Operations
ماہر Customer Services
ابتدائی Data Miniing
ماہر Data Mining
متوسط Doodle
ماہر Effective Communication
ابتدائی Electrical Controls
ابتدائی English Communication
ماہر Excellence Standard
متوسط Fluent in English
ماہر Food Knowledge
متوسط Google Docs & Spreadsheets
ماہر Google Search
ماہر HR values
ماہر Human Resource Planninng
ماہر Information Technology
ماہر IT Recruitment
متوسط IT Skills
متوسط IT Tools Knowledge
ماہر IT Troubleshooting
ماہر Leadership Skills
ابتدائی MCSE
متوسط Microsoft
ماہر Motivation
ماہر Multi Tasking
ماہر Multicultural Team building
متوسط Networking
متوسط Networking Protocol
ابتدائی O365
ماہر Official Assignments

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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