خلاصہ

Customer Services professional committed to providing high quality service and developing customer relation with 8 years of experince in different sectors.


تجربہ

کمپنی کا لوگو
Assistant Manager Customer Services
Haidri Beverages Pvt. Ltd
جون ۲۰۲۲ - موجودہ | Islamabad, Pakistan

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کمپنی کا لوگو
Customer Service Representative
Haidri Beverages Pvt. Ltd
اکتوبر ۲۰۲۰ - مئی ۲۰۲۲ | Islamabad, Pakistan

Customer services, Complaints Management, Handling Outbound Call project, Exchange handling

کمپنی کا لوگو
Customer Relation Officer
Alkaram Studio
جولائی ۲۰۱۹ - اپریل ۲۰۲۰ | Islamabad, Pakistan


کمپنی کا لوگو
Customer Relationship Officer
Ollykaa Marketing
نومبر ۲۰۱۸ - مئی ۲۰۱۹ | Islamabad, Pakistan

کمپنی کا لوگو
Executive Public Relations
Axact Pvt Limited Islamabad
مئی ۲۰۱۷ - اکتوبر ۲۰۱۸ | Islamabad, Pakistan

کمپنی کا لوگو
Customer service Officer
ZONG CMPak Pvt Ltd
مارچ ۲۰۱۳ - جولائی ۲۰۱٦ | Islamabad, Pakistan

Answer all customer call
Cater their complaints and request
Upsell and Cross sell different packages and services according to customer need.
Working as Quality assurance Officer for 4 months on rotation basis.

کمپنی کا لوگو
Customer service Officer
Sybrid Pvt. Limited
جون ۲۰۱۲ - اکتوبر ۲۰۱۲ | Islamabad, Pakistan

Answer Customer Queries
Activate their SIMS after taking Proper Verifications according to NADRA records
Cross sell different SIM packages and services.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Masters in Human Resource Management‎
Human Resource Management
CGPA 3.8/4
2021
University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.com IT‎
Accounts, Banking, Business
فی صد 70%
2011
Raess Ul Ahrar College Of Commerce
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting, commerce, Maths Statistic
فی صد 71%
2009

پیشہ ورانہ مہارتیں

متوسط management skill
متوسط Analytical Skills
ماہر Client Management
متوسط Communications Development
ماہر Complaint Handling
ماہر Conservation Awareness
ماہر Database Management 
متوسط Educated
متوسط Effective Communication
ابتدائی Employee Relations Management
ابتدائی Human Resource Planning
متوسط Multi Disciplined
متوسط Organised
ماہر Proficiency in English and Urdu
ماہر Quality Control Processes Command
ماہر Quick Learner
ماہر Relations Management
ماہر Selling Capabilities
ماہر Sweeping Knowledge
ماہر Tracking System Monitoring
ماہر عمليات خدمة العملاء

زبانیں

ماہر انگریزی
ماہر اردو