خلاصہ

I am a top-performing manager with 13+ years’ experience implementing sales growth strategies, improving operational efficiency, and maximizing profits to achieve business objectives. I am adept at increasing revenue and profitability, analyzing market trends, launching new products, and formulating sales strategies. I am instrumental in assessing market trends, negotiating contracts, developing strategic plans, and liaising with potential partners, while reinforcing a high integrity of entrepreneurship based on core values. Demonstrate outstanding communication, presentation, negotiation, research, managerial, networking, prospecting, and problem solving abilities.


My key skills include Sales & Project Management | New Business Development | Procurement/Tender Management | Customer Services | Team Building & Leadership | People Development | Banking Operation | Key Account Management | Strategic Planning & Analysis | Stakeholder Communication | Revenue Generation | Client Relationship Management | Staff Training & Leadership | MS Office (MS Word, PowerPoint, & Excel)


My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

تجربہ

کمپنی کا لوگو
Business Manager – Indirect Channel / Partnership/ Alternate channels
Telenor Pakistan
فروری ۲۰۲۰ - موجودہ | Islamabad, Pakistan

Render keen eye for details to explore, recruit, and manage nine new partners for the business ecosystem. Provide strategic direction and trainings to 40 partners’ sellers regarding product and market knowledge. Develop and strengthen long-term relations with clients to oversee potential channel conflict with other sales channels in accordance with the channel rules of engagement. Oversee governance, sales volume, business retention, and product mix by maintaining regional P&L as per the company requirements.
Key Accomplishments
·         Set a benchmark of excellence by designing and executing partnership model for the first time in Telenor B2B sales.
·         Spearheaded a high performing team of five partners and sellers nationwide to administer all legal arrangements with partners and retain governance standards across all layers of partners’ organizations.
·         Developed and met mutual performance objectives, financial targets, and critical milestones associated with productive partner relationship by leading a joint partner planning process.
·         Amplified performance of each individual seller by assessing and evaluating their performance.
·         Attained monthly revenue targets of PKR 4-6M, enabling channel partners to penetrate the SME market.
·         Significantly raised EBITDA to 30% by planning and retaining product mix according to the company’s standard.

کمپنی کا لوگو
Assistant Manager – B2B Sales/Special Projects
Telenor Pakistan
جولائی ۲۰۱۷ - فروری ۲۰۲۰ | Islamabad, Pakistan

Assumed and maintained full accountability for delivering sales of key business solutions in terms of DPLC, IPT, MPABX, and GSM based solutions. Oversaw market penetration in terms of solutions, including DPLC, MPABX, and BVS. Built synergies with internal stakeholders to align business deliverables and maximum value addition. Analyzed KPIs through regular reporting and analysis to evaluate regional performance. Oversaw and completed all tenders by Telenor B2B in the North region. Discovered 47 districts in Punjab, KPK and Sindh and initiated market visits to recognize market pulse and develop product mix.
Key Accomplishments
·         Effectively identified and determined various issues to meet various financial, strategic, and technical goals.
·         Grew customer base of the department by identifying and discovering new markets in various SME, corporate, and government sectors.
·         Achieved revenue and profitability target of 28% EBITDA by educating and spearheading highly skilled team of six business account managers.
·         Minimized monthly churn from 7% to 5.5% by supervising customer churn in the existing product portfolio and executing new contracts.

کمپنی کا لوگو
Special Projects Specialist – B2B & B2G
Telenor Pakistan
جولائی ۲۰۱٦ - جولائی ۲۰۱۷ | Islamabad, Pakistan

Prearranged and directed various strategy sessions and periodic performance reviews. Held full accountability for scheduling, organizing, and overseeing commercial pre-sale engagement for prospective customer. Efficiently devised LTAs of UN and subsidiary organizations with Telenor B2B, including a digital birth registration project with UNICEF. Produced tenders, bids, and proposals from conceptualization to negotiation to execution.
Key Accomplishments
·         Accomplished a tender from start to end with NADRA regarding devices of PKR 50M worth.
·         Established and executed full scale project plans with work break down structures for one project per month with revenue potential of PKR 3M+.
·         Played a key role in introducing PKR 32M project regarding a census initiative by the government organization.
·         Achieved and surpassed sales target of new sales of PKR 1M per month through Mega Projects in Defense & Enterprise Market by designing products and solutions based on value proposition for the client.

کمپنی کا لوگو
Team Lead – Business Solutions (B2B, B2G and B2C)
Telenor Pakistan
اکتوبر ۲۰۱۳ - جولائی ۲۰۱٦ | Islamabad, Pakistan

Supervised a high performing team of 10 sellers, supervised KPIs through regular reporting and analysis, delivered proposals and updates to various management stakeholders and product managers.
Key Accomplishments
·         Raised penetration in business segment by overseeing portfolio of PKR 15M and sales pipeline of the team.
·         Achieved assigned monthly targets by selling data, devices, GSM, VAS, and financial services solutions.
·         Maximized revenue and EBITDA by establishing monthly plans and channel wise strategy for the region.

کمپنی کا لوگو
Corporate Account Specialist – B2B & B2G
Telenor Pakistan
مئی ۲۰۱۱ - اکتوبر ۲۰۱۳ | Islamabad, Pakistan

Created business cases to spend customers propensity and attain Telenor B2B’s target of EBITDA. Steered weekly market visits to recognize the customer’s learnings and offer valuable feedback to product teams. Created governance agendas for contract/supplier management in accordance with the organizational policies and business requirements.
Key Accomplishments
·         Accomplished monthly recurring revenue target of PKR 50,000 by devising sales pipeline of 10 customer accounts.
·         Decreased churn to 6% by handling existing customer portfolio.
·         Raised penetration of value-added products for business customers and revenue base by 70%.

کمپنی کا لوگو
Business Solution Officer - B2C
Telenor Pakistan
ستمبر ۲۰۰۹ - مئی ۲۰۱۱ | Islamabad, Pakistan


Responsible for achieving the assigned FCA and revenue Sales targets (Postpaid Plans Selling within Consumer & SOHO).
Achieve the assigned revenue targets.
Manage customer portfolio to increase the penetration with in the  existing customer accounts.
Efficient use Telenor’s USPs as per the customer’s requirements.
Service & collection 

کمپنی کا لوگو
Teller – Management Grade (12)
Allied Bank Limited
اپریل ۲۰۰۷ - نومبر ۲۰۰۸ | Islamabad, Pakistan


Provide support to the branch by managing core branch functions for servicing customers in accordance with the high standards of service quality of the bank.
Actively identify potential customers in order to introduce integrated services packages and other general banking products.
Support the General Banking Manager and Branch Manager in developing, implementing and meeting the branch objectives.
Managing Remittances
Providing Customer Service and Support
Liaison with other departments including NIFT (National Institutional Facilitation Technologies) for automated clearing, NCR and other local and international banks
Dealing and resolving customer inquiries

تعلیم

Bahria University
ایم فل, ‎
Project Management
مکمل
2016
National University of Modern Languages
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Mba Marketing‎
Marketing
CGPA 3.1/4
2009

پیشہ ورانہ مہارتیں

ماہر End to End Project Management
ماہر Exceptional decision making
ماہر Exceptional leadership & people managent
ماہر Exceptional pressure handling
متوسط proficient in Microsoft
ماہر Sales And Service

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی