Design, create and manage the website graphics and mock-ups, wireframes, images, brochure as needed for websites also for promotions and Social ads campaigns. Development of brand awareness and online reputation.Keeping records of customer interactions, transactions, comments and complaints.• Maintaining a positive, empathetic and professional attitude toward customers at all times.Make important policy, planning, and strategy decisions.
Develop, implement and review operational policies and procedures.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests