Providing onboarding and dubbing support to US-based client.Provide Tier 1 IT support to 22+ applications deployed by client to provide services to its freelance subtitles and dubbing team for global localization in terms of subtitling and dubbing.

Base Management
Inventory Management
Assets & Equipments Management
Fleet Management
Procurement & Services Contracts
Information Technology Management
Supply Chain Management
Stock Management
Securtity

Worked as IT Consultant & provide Consultancy Services to NGO’s, INGO’s, Public & Private Organizations regarding Computer Systems, Systems & Application Softwares, IT Equipments. CCTV Devices, Biometric Systems.
Provide services to set up new office/business IT infrastructure and also upgrade running office/business IT setups.
Provide services to the clients/organizations according to their budget & resources.
Provide technical services regarding New and running IT setups (ERP systems, Business systems, Computer & Network systems, Office & business softwares & applications).

Worked with ACTED as Logistics Assistant & performed various Logistics Operations, Procurement & Tender procedures & protocols Procurement & Services Contracts.
Warehouse & Stock Management, Assets & Inventory Management, Fleet & Fuel Management, Suppliers & Vendors Management, Support staff management, IT Operations & Management.
Weekly & monthly reporting & analysis regarding Logistics operations & IT Tasks.

Worked as IT Assistant with ACTED for IT operations & management but also performed Logistics operations apart of IT Assistant role which were included Base & Sub Bases Networking & Systems management.
IT Assets handling & management (Desktops, Laptops & devices) Computer & systems peripheral devices (Printers, Scanners, Photocopiers, Routers, Cloud devices, UP’s etc.).
Procurement & Services Contracts for Computer Systems. Network Troubleshooting & maintenance, OS & system application installations.
Data backups, restore & patches updates, Network & systems monitoring & reporting. Confidential Data safety & security.

Worked with Agri Farm Services (Pesticide Company) performed various roles regarding Office Management, Accounts Management, Warehouse Management, Logistics Management, IT & systems operations were also included.
Coordination with Company’s Dealers & Franchisers, Management of office support staff & helpers.
Accounts management of Company’s Dealers & Franchisers (Purchase Invoices, Credit & outstanding balances) through ERP & inventory software & manual entries.
Warehouse management regarding products & stocks, Product receiving & dispatching, Logistics arrangements.
Computer systems, network & devices management, ERP & inventory systems management, ERP reporting, Inventory reports, Warehouse, Stock, Products, Dealers & Accounts Reports.

Worked with Ufone as CCE at Ufone Call Centre Karachi & performed various operations i.e. Customer dealing via helpline, Customer coordination & interaction regarding new products & services and also complains & solutions at Ufone Service Centers.
Ufone products analysis regarding new, previous & current products & services, Customers complains data & analysis regarding complains & solutions.
Analysis & reporting regarding team performance as per Key performance indicators (KPI), individual performance of complains & solutions, team roasters & scheduling.
Data gathering & reporting, Customer retention services, few IT & system related task regarding computer terminals & network at call centre.

Worked with New Allied Electronics who basically provided services for LG products. Performed various roles as Incharge of Sales & Service Centre at Sukkur. Set up weekly & monthly sales targets, Product pricing & marking analysis in comparison of other market competitors, Sales orders, reporting regarding monthly sales, stocks, credits & balances.
Performed Service Centre operations i.e Walk in Customers dealing regarding their complains, Product information & feedback, interaction with technical teams regarding complains & solutions, weekly-monthly reporting regarding customers & complains, inventory management of spare parts regarding complains.
Cash handling, Purchase invoices, Utility bills & office expenditure, technical staff & office staff management, Logistics arrangements for out area services & complains or for new product installations.

Started my professional carrier as IT Incharge with New Allied Electronics (LG).
Systems & network management of Base office, systems up gradations, walk in customers complain handling, Complains resolutions & feedback, inventory management of spare parts, online complain logs, weekly monthly reporting regarding complains & inventory.
Complains software & hardware management, OS up gradations, maintenance & troubleshooting, IT systems & IT inventory management.
Coordination with Sales & services teams regarding new products & after sales issues, analysis regarding new product, product pricing, complains history & issues