• Receive request for freight services rates from existing and new customers.
• Arrange best possible rates for the customers from the agents all over the world.
• Quote rates to customer according to their requirements.
• Follow Up with customers on rates via email and phone calls.
• Negotiation with customers and agents on rates and services.
• Handle import shipments from origin to destinations.
• Coordination with Airlines regarding queries.
• Timely tracking of flights and shipments.
• Coordinate with custom clearance dept both for Air and Ocean Shipment.
• Generates invoice for the customers and Take follow up on outstanding payments.

Working as Team Lead on different projects at ADC Dept
• Deals with vendors regarding ATM card design, quality and its delivery.
• Deals with vendors regarding ATM Machine service and maintenance.
• Resolve Easy paisa and Tameer claims from customer related to cash withdrawal and IBFTs from all over Pakistan.
• Deals with Telenor Team member for easypaisa related issues.
• Deals with 1-LINK Team member for related issues.
• Deals with POS machines vendors and easy paisa retailers.
• Preparing and managing reconciliation of ATM transactions.
• Log Disputes on member banks against claims from Easy paisa and Tameer customers.
• Supervise Team in all the production process.
• To resolve customer queries from all over Pakistan.
• Preparing reports & maintains record of cards production and transaction claims.

• Deals with vendors regarding ATM card design, quality and its delivery.
• Resolve claims from customer related to cash withdrawal and IBFTs.
• Maintains branch balancing record.
• Deals with POS machines vendors and easy paisa retailers.
• Preparing and managing reconciliation of ATM transactions.
• Communicating with member banks against claims from customers.
• Administer ATM cards & pins for all branches of Pakistan.
• Supervise Team in all the production process.
• To resolve customer queries from all over Pakistan.
• Preparing reports & maintains record of cards production and transaction claims.
• Maintains branch balancing record.

• Customer KYC, dealing with customers and resolve their queries.
• Issuance and dispatching of cheque books and maintaining its MIS on daily basis.
• Account opening and the entire task related to it. (From documentation till its opening).
• Maintain relationship with the Cooperate clients by providing them Account related information on daily basis.

• Maintaining Cash receipt, Payments and Petty Cash Expenses records.
• Liaison with banks regarding daily balance record, Bank statements.
• Handling three bank accounts – All receipts, payments & their verifications.
• Prepare invoices to generate commission from IELTS Institutes.
• Store management & inventory recording.
• Responsible for IT procurement ( taking quotes , making purchase order , approvals, quality check and timely delivery etc)
• Prepare Monthly payroll of the employees.
• Preparing closing statements (Fortnightly Bank Reconciliation).