Detail oriented Professional with experience in CUSTOMER SERVICES EXECUTIVE, ADMIN OFFICER and Management. Skilled at Computer Operator, Drafting. Seeking to take the next career step with respected organization dedicated to world class quality.
Maintain the employee’s attendance record.
Deal with the customers Inbound/Outbound calls.
Prepare and maintain the customer registration forms.
Maintain the daily cash receipts forms and submit after end of the week to the accounts department or in charge-lab respectively.
Maintain the forms of the services i.e. XRF, laser marking/engraving, assaying and hallmarking etc.
Maintain the Registration fee record and submit after end of the week to Admin department.
Prepare the list of the registered or non-registered customers in excel sheet.
Measurement of all submitted articles i.e. (Gold, Silver, Platinum, Palladium etc.) from the Mettler Toledo weighting machine.
Calculate the area of marking/engraving samples i.e. (Ring, Bracelet, Bangle etc.) from the stainless hardened Scale.
Provide the information about services to existing and new customers.
Provide the best customer services to registered or non-registered customers.
Perform any other special duties assigned by the management.
Maintain the member’s personal record.
Data Entry of the shareholders in software.
Verify the signatures on transfer deeds.
Transfer of shares from one person to another.
Issuance of Duplicate Shares.
Transfer of shares into Central Depository System (CDS).
Correspondence with different shareholders.
Responsible for all filling and record keeping.
To deal the customers on telephone or counter.
Data Entry of Right Allotment Letters.
Provide the best consultancy to our clients.
Solve the problems of shareholders and provide the good solutions.