خلاصہ

I like to put myself on to 100% level so I can give my bestest. I am looking to put my smart work in an organization where it can be worth able. I am full of energy with clear career goals so I can achieve my goals and targets in a very easy manner.

EXPERIENCE
[ 2013 - 2015]
[HOME TUTOR],
Teach Students.
Counseling.
Tell them how to tackle different kind of situations.

[ 2015]
[INTERNATIONAL CALL CENTER]
Work as a CSR.
Achieve the Sales Target.
Client Handling.

[JULY 2016] – [JUNE 2018]
CSR at Blue Ex.
(Ecommerce Campaigns)i.e (Symbios.pk,Bytes.pk,Bartzmall,Daraz.pk,Metro,Chaseup etc..)
Take all inbound calls, book orders and take complaints.
Make outbound calls, do orders confirmation and do tracking of booked orders.
worked as a delivery/Courier boy as well..
[EMAIL COORDINATOR] [ARAMEX/BLUE-EX COURIER COMPANY]
Dealing with the customers via emails and on calls.
Coordinate with the stations.
Make Reports.

[MAY 2018] – [CURRENTLY WORKING]
[PROJECT COORDINATOR] [LEOPARDS COURIER COMPANY]

Monitor on time performance for all routes through dispatch function in E-Courier. Proactively communicate with drivers not performing to customer requirements. Alert Supervisor of all issues concerns for routes not performing up to standards immediately.
Maintain a daily detailed report .
Proactively follows up on and resolves any internal and customer issues or escalates appropriately.

پراجیکٹس

Al Bashra Cargo Star pvt compny

تجربہ

کمپنی کا لوگو
Project Coordinator
Leopards Courier Services (Pvt) Ltd.
مئی ۲۰۱۸ - موجودہ | Karachi, Pakistan

Monitor on time performance for all routes through dispatch function in E-Courier. Proactively communicate with drivers not performing to customer requirements. Alert Supervisor of all issues concerns for routes not performing up to standards immediately.
Maintain a daily detailed report .
Proactively follows up on and resolves any internal and customer issues or escalates appropriately.

کمپنی کا لوگو
Logistics
Blue-ex Courier Service
جون ۲۰۱٦ - موجودہ | Karachi, Pakistan

CSR at Blue Ex/Team Coordinator
(Ecommerce Campaigns)
Jobs & Duties:
(Currently Working)
Take all inbound calls, book orders and take complaints.
Make outbound calls, do orders confirmation and do tracking of booked orders.
Email Cordinator

کمپنی کا لوگو
Call Center
Air Duct Cleaning
مئی ۲۰۱٦ - دسمبر ۲۰۱٦ | Karachi, Pakistan

Out bond calls /Sales based

تعلیم

Army Medical College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ICS‎
Computer Science, Experimental and Theoretical Solid State Physics, Applied Mathematics
درجہ B
2016

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