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خلاصہ
I had paid employment in PakWheels As a Customer Support Team Lead, from December 2015 to yet 2019. I have managed multiple tasks in assigned deadlines. Make the follow-ups on daily tasks/complaints until resolves and to keep the customer informed to the progress of the query, with complete documentation and update reports, in the form of dashboards on a daily basis.
I have provided reports on response times of internal departments to ensure that response times are efficient as per company SOPs.
Providing an effective social Media Customer Service and monitoring and answering all conversations on Social Media platforms and grow relationships with customers in sens of professional interaction.
تجربہ
