خلاصہ

A multi-skilled IT system / Application support with in-depth knowledge of architecting, installing and configuring Computing systems. Experienced in providing client focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills.
knowledge of c++,c#,db,dba

تجربہ

کمپنی کا لوگو
SYSTEM ADMIN
Penna Overseas Corporation
ستمبر ۲۰۱٦ - موجودہ | Sialkot, Pakistan

Managing & administration of LAN, WAN, WLAN Infrastructure on One HEAD OFFICE and Franchises in Pakistan. Centralized IT resources and simplified network and system administration and management, Controlling IT Infrastructure time to time study company IT assets Inventory & up-to-date Inventory Report & feasibility control.
Implemented IT Hardware Include HP ML 350, Cisco Router 2600 Series, Cisco Switches 2960 Series, Cisco ASA 5510, Wireless Linksys access points, AS storage, Laptop & Desktop clients.
Installation and support of Windows Server 2008 R2 Domain Controller, Active Directory, Internet Information IIS Server, IPSEC security features.
Configured and administration of Exchange Server 2008 as a MAIL Server of Company main domain Managing a supporting MAIL server backup’s disaster recovery plan and day to day trouble shooting’s related to Exchange Server and user’s client tool like outlook express.
Creation of user accounts, security management, Accounts administration, Hard Drive imaging, backups and restores. Disaster recovery planning.
Planning & Maintaining Centralized management. Controlling IT Infrastructure time to time study Institute IT assets Inventory & up-to-date Inventory Report & feasibility study.
Hands on experience in cabling UTP/STP & Fibre optic Patching structure.
Installation and configuration Network services DNS, DHCP, RRAS, and VPN etc.
Monitoring network and server activity for performance and reliability.
Managing the installation, configuration, and networking of system devices, operating systems software and applications throughout the network.
Hardware Troubleshooting, Java Based web global Software Installation and Network maintenance of different remote branch offices

Manage security against Viruses, spywares. Installation and support of Anti Virus programs. Daily update of security patches and Anti Virus definitions.
Installation and support of Microsoft Outlook and Outlook Express.
Disaster Recovery and net

کمپنی کا لوگو
ADMINISTRATION
DWP Group
جنوری ۲۰۱۳ - جنوری ۲۰۱۴ | Lahore, Pakistan

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:
— Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.
— Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.
— Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.
— Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.
— Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
— Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
— Planning & Maintaining Centralized management. Controlling IT Infrastructure time to time study Institute IT assets Inventory & up-to-date Inventory Report & feasibility study.
— Hardware Troubleshooting, Java Based web global Software Installation and Network maintenance of different remote branch offices

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان سائنس, bcs in information technology‎
Bachelor of Applied Science (Hons.)
فی صد 63%
2015
Islamia University
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, I.C.S‎
Computer, Mathematics, Statistics
فی صد 62%
2011
Federal Board
میٹرک / او لیول, سائنس, Matric in Science‎
Physics, Chemistry, Computer
فی صد 65%
2010

پیشہ ورانہ مہارتیں

متوسط Active Directory
متوسط Branch Administration
متوسط Branch Networking
متوسط Concept Based Teaching
ابتدائی Core Graphics
متوسط Customer Analysis
متوسط Customer Service =
ابتدائی Data Security
ابتدائی Graphics Designing
متوسط Handling Assignments
ابتدائی ISP Managment
ابتدائی IT Sales
متوسط LAN & WAN Managment
متوسط Layer 2 & Layer 3 Routing
متوسط Microsoft Active Directory
متوسط MS Access
متوسط MS SQL Server
متوسط Must talk fluently in English
متوسط POP/SMTP/IMAP
متوسط Reconciliation
متوسط Relations Management
متوسط Social Studies Subject Command
متوسط VPN
متوسط Windows Client System Support
متوسط Windows Server
متوسط Windows Server Administration
متوسط رعاية العميل

زبانیں

ماہر انگریزی
ماہر اردو