خلاصہ

7 years experience in accounts and customer support with different companies.

Two years work experience in a multi- national company known as Hascome business solution (formly Gestetner).

Two and a half years experience in a UK base firm as a senior customer representative.Dealing with eBay Amazon orders feedback and emails.

2 years experience in another UK base solicitor firm knows as Broadway solicitors. Dealing with personal injury claim for road traffic accidents.

And then worked in a Canadian base organisation as a dispatch manager for differenttaxi projects for about 9 months

Great communication and computer skills along with managerial skills.

پراجیکٹس

Educational Project in a village near raiwind and PEF project

تجربہ

کمپنی کا لوگو
Supervisor
Devpel Solutions
اکتوبر ۲۰۲۰ - موجودہ | Lahore, Pakistan

Dispatching, quality assurance, staff managment, rostering suppirt workers for Sda approved ckient\'s, call handling

کمپنی کا لوگو
Dispatch Manager
Callnova
اکتوبر ۲۰۱۹ - جون ۲۰۲۰ | Lahore, Pakistan

It\'s a Canadian base campaign dealing with different Taxi projects in Canada. Being a dispatch manager I\'m taking care of following projects Royal Taxi, Aplus Taxi and 94 Cabs.
I was also taking care of Quality management and HR.

کمپنی کا لوگو
Case handling ( RTA Personal Injury Claims)
BDS
نومبر ۲۰۱٦ - اکتوبر ۲۰۱۸ | Lahore, Pakistan

Its a UK base Law organization dealing with RTA (Road Traffic Accident) i worked there as a Case handler
My duties includes: to upload cases on portal, negotiate with third party insurance, to get liability admitted by a third party and upload S2S or to prepare claims for Litigation.

کمپنی کا لوگو
Senior Customer Relationship Officer
Mohkaab Enterprise
مارچ ۲۰۱۴ - اگست ۲۰۱٦ | Lahore, Pakistan

Its a UK based organisation having online retail business through eBay and Amazon.Main duties include: To assist customers all over the world via emails, calls and live chat. Worked on product listings. Maintain Amazon and eBay account health by minimising the negative feedback. Processing orders with other internal office works. Worked on Pakistan projects via karma and Daraz. Pk

کمپنی کا لوگو
Account Assistant Cum Receptionist
Hascombe Business Solutions (pvt) Ltd (Formerly Gestetner Pvt. Ltd)
فروری ۲۰۱۲ - مارچ ۲۰۱۴ | Lahore, Pakistan


تعلیم

Superior University Lahore
ماسٹرز, ماسٹرز ان کامرس, B.COM Hons‎
Accounts And Finance
CGPA 3.6/4
2013

پیشہ ورانہ مہارتیں

ماہر Accounts Preparation
ماہر Amazon and eBay experiance
ماہر Analytical
متوسط Answering Inquiries
ماہر Call Handling
متوسط Case Handling
ماہر Conservation Awareness
ابتدائی Customer Services
متوسط Dispatch Skills
متوسط Dispatcher
متوسط Experience For Removing Negative Feedbacks
ماہر Grip On Oracle Software
متوسط Gritting Skills
ماہر Handling Assignments
ماہر inbound and outbound call experience
متوسط Knowledge of Spreadsheets
ماہر Korean Teaching
ماہر Process Operations Handling
متوسط Taxi Booking

زبانیں

ماہر انگریزی
ماہر اردو