خلاصہ

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

تجربہ

کمپنی کا لوگو
Universal Teller
Allied Bank Limited
دسمبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

To facilitate customers with related transactions such as Cash, National Prize Bond, Utility Bills, Funds Transfers, Issuance of PO/DD, Inward/Outward Clearing & Collection, Stop Payments strictly in accordance with the policies & procedures implemented by ABL & SBP. Along with providing accurate & efficient services within appropriate turnaround time ensuring full compliance with internal controls and procedures.

کمپنی کا لوگو
Customer Service Executive
HRSG Outsourcing Pvt Ltd
جولائی ۲۰۱۹ - دسمبر ۲۰۱۹ | Karachi, Pakistan


Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organization’s service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned

کمپنی کا لوگو
District Supervisor
MICS, Bureau Of Statistics, Planning And Development Department Government Of Sindh & UNICEF
ستمبر ۲۰۱۸ - مارچ ۲۰۱۹ | Shikarpur, Pakistan

Preparation of Field Plan and sharing of plan with Deputy
Director/Coordinators MICS for monitoring & quality assurance.
Maintain Punctuality.
Meeting with influential persons of the area to reduce any type of refusal or nonresponse.
Trace the location as per listing.
Identification of 20 Households as per listing. Assigning of Households among team members on tablet.

کمپنی کا لوگو
Intern
Human Right Commission of Pakistan
جون ۲۰۱۷ - اگست ۲۰۱۷ | Karachi, Pakistan

I did internship at Human Rights Commission of Pakistan from 5 June 2017 to 4 Aug 2017 only for two months, in internship i did research on "Honor Killing in Sindh" and look after the office work as like file maintaining, organizing seminars and meetings, also worked on inpage.

تعلیم

Shah Abdul Latif University
بیچلرز, بیچلرز ان سائنس, BS (Hons ) International Relations‎
CGPA 3.5/4
2017

پیشہ ورانہ مہارتیں

ماہر Adminstration Knowledge
ماہر Conservation Awareness
ماہر Food Knowledge
ماہر Highly Computer Proficient
ماہر Managing Midsize Teams - 5 to 20 People
ماہر Motivational Skills
ماہر Office Administration
ماہر Printing and Scanning
ماہر Public Dealing
ماہر Team Co-ordination
ماہر Team Motivation
متوسط Training and Development

زبانیں

متوسط انگریزی
ماہر اردو
ماہر سندھی

آپ کن کمپنیز کی پیروی کر رہے ہیں

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