خلاصہ

As a Customer Service Officer responsibility to attracts potential customers by answering product
and service questions suggesting information about other products and services. Process orders,
prepare correspondences and fulfill customer needs to ensure customer satisfaction. Right now I
am looking to further my career by joining a company that has a positive ethos and a can-do
culture.

تجربہ

کمپنی کا لوگو
Customer Service Officer
Brand Collection
جولائی ۲۰۲۰ - موجودہ | Karachi, Pakistan

Complete Household Solution Available Fast Delivery Available All Over Pakistan
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.

کمپنی کا لوگو
Customer Service Officer
Favy. Pk
جولائی ۲۰۲۰ - موجودہ | Karachi, Pakistan

Complete Household Solution Available Fast Delivery Available All Over Pakistan. Household Supplies
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.
Taking orders

کمپنی کا لوگو
Communication Executive
Halal Assessment and Certification Institute Pvt Ltd
دسمبر ۲۰۱۹ - موجودہ | Hari Pur, Pakistan

(HACI) is a Pakistan based organization that struggle to make sure the availability of Halal products to
Muslim consumers through awareness, training's and evidence based verification
Manage our social Media account (Facebook, Instagram )
Finding ways to measure customer satisfaction and improve services
Provide details to our clients about our services.
Organized and managed our Trainings in different organizations.
Collecting data, online registration, and online portal details all arrangements of training.
Record keeping, Documentation, Follow-ups, managing emails.

کمپنی کا لوگو
Customer Service Officer
Integrative Medical & Research Center
فروری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

Manage our social media account (Facebook, Instagram )
• Finding ways to measure customer satisfaction and improve services
• Investigating and solving customers\' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
• Attention to detail.
• Taking orders
• Managing a team of customer service staff

کمپنی کا لوگو
Media Advisor
Pakistan Debating Society
اگست ۲۰۱۸ - موجودہ | Hari Pur, Pakistan

• Manage our social Media accounts (Facebook, ) by maintaining, updating and expanding content on these platforms.
• Worked with team members to promote events.
• Upload photo albums, write and post stories.
• Attention to detail.

کمپنی کا لوگو
Trainee
KP Youth Employment Program
مارچ ۲۰۱۸ - اپریل ۲۰۱۸ | Hari Pur, Pakistan

KP Youth Employment Program is a joint project of KP Govt and the World Bank,
aimed at empowering young minds.The training sessions involve
-Social Media Marketing.
-Personal Branding.
- Content Writing.
- Professional Networking.

کمپنی کا لوگو
Customer Service Representative
HBL
دسمبر ۲۰۱۷ - جنوری ۲۰۱۸ | Hari Pur, Pakistan

Over the years, HBL has grown its branch network and maintained its position as
the largest private sector bank with over 1,700 branches and 2,000 ATMs globally
and a customer base exceeding ten million relationships.
As CSR , I Assist customers with their banking needs.

کمپنی کا لوگو
Social Worker
Directorate of Social Work University of Haripur
فروری ۲۰۱٦ - مارچ ۲۰۱٦ | Hari Pur, Pakistan

At the University of Haripur the basic goal of social work office is to equip your
generation with necessary knowledge and skills pertaining to solution of existing
communitys problems and prevention of new ones. My project is First aid
training. Key Point of this training is to inform students how they manage
themselves and others in emergency time.

تعلیم

University of Haripur
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Finance, Marketing
CGPA 2.9/4
2017

پیشہ ورانہ مہارتیں

ابتدائی Employee Management
ابتدائی HR Strategy
ابتدائی HR Training
ابتدائی Human Resources
ابتدائی Payroll Processing
ابتدائی Performance Evaluation
ابتدائی Recruiting
ابتدائی Sourcing
ابتدائی Ticketing
ابتدائی 360 Recruitment
متوسط Administration Skills
ابتدائی Air Ticketing Knowledege
متوسط Branch Support.
ماہر Community Engagement
ابتدائی Conflict Management
متوسط Conservation Awareness
ماہر Contract Recruitment
ابتدائی Cooordination Skills
متوسط Coordination
ابتدائی Coordination Skills
متوسط Corporate Recruiting
متوسط Corporate Sales Management
ماہر Customer Service Skills
ابتدائی Database Impact
ابتدائی Effective organisational skills.
ابتدائی Employee Relation Management
ابتدائی ERP Oracle
ابتدائی Etsy Knowledge
ابتدائی Export Development
متوسط Fleet Management 
متوسط FlowHcm
ابتدائی Fluent in English
ابتدائی Funds Management
ابتدائی Handling Assignments
ماہر HFO Operations Handling
متوسط HR Operations
متوسط HR Policies Command
متوسط Human Resource Planning
متوسط International Routes
ابتدائی Legal Affairs Management
متوسط Liasoning Skills
متوسط Logistics
متوسط Logistics Paper Work Knowledge
ابتدائی Microsoft Excel
متوسط MS Excel
متوسط MS Office
متوسط Msexcel
متوسط Msword
متوسط Negotiation Skills\'
ابتدائی Network Analysis

زبانیں

ماہر اردو
متوسط انگریزی