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خلاصہ
Currently I'm working in K.Electric in ADC (Alternate delivery channel) department as communications officer where I'm dealing with prime minister portal, governor house, management and SBCA cases, apart from this I'm also working on reports analysis for different projects. Previously I have experience of working in k.electric as customer care representative and I have 3 years of experience in Qmobile as client support QA executive where I provided after sales serviceto customers.
تجربہ
Communications Officer
Dealing with prime minister portal (PMDU), governor house, SBCA and theft cases.
Providing end to end solution by escalating queries to higher management.
Maintaining record.
Providing solutions and ideas for better customer experience.
Customer care Representative
Dealing and maintaining record of all day walk in consumers, resolving their issue.
Customer Support QA Specialist
Customer support
