As IT SUPPORT OFFICER perform following activities
 Managed LAN/WAN connectivity, WAN Static IPs connectivity, port forwarding
 IT & Desktop Support for more than 400 employees at Regional Taxation/FBR Office Multan
 Support Database applications and DBA support services for employees
 Server Administration 2008/2012/2016, Domain Controller Administration, Manage different 
group polices, Installed Proxy Server, File Storage server etc
 Manage Cisco SIP voice and Codian VoIp Tele-conference accross the country for FBR 
Officials Video Conferences
 Hand on experience with Cisco switches, routers and VoIP devices.
 Configure VPN services and VPN users for remote employees
 Bandwith management, traffic shaping by Mikerotic Router Board, TMG and Fortigate.
 CCTV, UPS, Biomatric Devices, Telephone Exchange Management, installation and 
troubleshooting.

Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners, X-terms and workstations. Supporting customers using remote access technologies and also by visiting client sites.
 Supported Traffic assistant in handling DCS system, e-ticketing, passengers handling
 Troubleshooting PC’s, laptops and mobile devices
 Providing 1st/2nd line support to users\\
 Administering the IT department’s policies and procedures
 Installation and support of telecommunication equipment
 Maintaining a log of all problems detected and system back ups
 Monitoring the network through NMS
 Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server, Small Business
Server 2003/2008,
 Active Directory management Exchange 2003/2007, Blackberry Server/Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

Performed following activities:
 LAN/WAN connectivity, and troubleshooting of 4 campuses of the college.
 Server 2008/2012 installation, configuration,and applying group policies (GPO) between users.
 Applied NAT as firewall and ISA as proxy server.
 Used different network tools like Microsoft Forefront, PowerShell and Net monitor.
 Managed and update college website regularly by using CPANAL.
 Installation and management of BPX Telephone exchange supporting 50 users within the network
 Surveillance by installation, configuration and online management of Dahua DVR/NVR with Analogue/HD/AHD CCTV cameras.
 Promoted the college on social media Face book, Twitter and WhatsApp.
 Installation and remote activity of ORACLE 9i/TOAD on client machine as desktop application.
 Taking backup of the database server at defined intervals.
 Managed and uploaded college student’s exams and daily attendance generated delimited reports and sent it to Student’s parents via Mobilink CMS web portal.
 Installed and managed Time Attendance Machines ZKT ECO
 Also shared and managed the Network Printers within the network.
 Managed Switches, Wi-Firouter, Wi-Fi Network and domain users.

Performed following activities:
 Ping Test to test the 2G/3G connectivity of site with Default Gateway and BSC/RNC.
 Installation of ZTE SDR Cabinet BC8910A, RRU8881, RRU8863 and 3G Antennas.
 Pre-Commissioning of site, hardware testing and troubleshooting VSWR using LMT Software.
 Dismantling of Ericson RBS6301 cabinet, RRU& Feeders.Pre-Swap and post-swap Quality Audit and uploaded Quality snaps on ZTE EPMS software.
 Generating Sharing Daily progress report with TL and managements.