خلاصہ

I have completed my bachelor in accounting and finance from University of Education. My favorite subject was Accounting as I love to play with numbers so, I chose commerce field and did bachelor in accounting and finance. I did internship at MCB and learned customer dealing and teamwork. Moreover, I also got a chance to attend a 3 month long career prep fellowship which was focused on leadership, teamwork and communication.

تجربہ

کمپنی کا لوگو
Customer Service Representative
Mindbridge Private Limited
جون ۲۰۱۸ - جنوری ۲۰۱۹ | Lahore, Pakistan

-Verbal communication: Answered 100 phone calls courteously and actively listen to the customer to determine questions or needs
-Customer service: Verified customer information and provided resolution accordingly
-Problem solving :Resolved 50 customers queries everyday by using different systems and complaint handling processes
-Time management: Manages call quality and stats also helped in achieving daily target

تعلیم

University of Education
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Matriculation with Science
CGPA 3.2/4
2016
queen mary cpllege lhr
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 72%
2012
ravian high school
میٹرک / او لیول, , Matric in Science‎
فی صد 72%
2010

پیشہ ورانہ مہارتیں

متوسط Clienmt Dealing
ابتدائی Computer Skill
متوسط Conservation Awareness
متوسط Courteous
ابتدائی Customer Services
ابتدائی Official Assignments
ابتدائی Operations Responsibilies
متوسط Opration Working