خلاصہ

Graduate with the good academic record and professional experience in customer services, administration, business development, partner relations, marketing and management. I am a confident, self-motivated and ambitious individual with proven leadership and organisational skills, seeking an opportunity to utilise and enhance my personal and technical skills acquired by my education and professional career towards the company´s benefit and for my own satisfaction

پراجیکٹس

Tunnel Management System Wales
MSc Dissertation Project

تجربہ

کمپنی کا لوگو
Key Account Manager Sales & Marketing
iCrowdNewswire/Pixako Technologies
مئی ۲۰۲۱ - موجودہ | Islamabad, Pakistan


Provided strategic direction of Press Release Distribution to the clients
Managed local and international Client’s accounts
Addressed & resolved client’s complaints by providing Pre-sales and Post-Sales support
Communicated and collaborated with the social media, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met
Compiled reports on accounts progress, goals, and forecasts
Developed a thorough understanding of key clients' needs and requirements to prepare customized solutions
Negotiated contracts and established workflow to meet the client’s deadlines 

کمپنی کا لوگو
Partner Relations and Marketing Associate
Comtanix/vCloud Tech
فروری ۲۰۲۰ - مئی ۲۰۲۱ | Islamabad, Pakistan


Maintained vCloud Tech partner relations and business development activities by conducting meetings and processing the documents.
Assisted the sales team by developing a partnership with different Manufactures and Publishers. Conducted meetings with US executives to build relationships
Researched, acquired, and processed Marketing Development Funds
Aligned with Different business partners for marketing activities
Maintained records of partners resolved issues and improved outcomes for a portfolio Administered portfolio of over 400 current and potential clients to meet growth goals
Enforced use of required processes and tools for partnership management
Joined business development meetings and supported market outreach plans to improve business Assessed outcomes and created action plans for improving result
Used MS Excel to analyze data and PowerPoint to share information with team members Managed and reported on results, resolved issues, and improved outcomes for the portfolio

کمپنی کا لوگو
Assistant Manager
Mr. T’s Pizza Heanor, Derbyshire UK
مارچ ۲۰۱۷ - دسمبر ۲۰۱۹ | Derbyshire, United Kingdom


Calculated time cards to process employee payroll
Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories.
Communicated and negotiated with various vendors to obtain necessary inventory.
Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
Created and implemented policies to achieve customer satisfaction and maintain food service standards.
Maximized quality assurance by completing frequent checks of line.
Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Maintained high standards of food quality by reviewing shipments, overseeing the preparation, and monitoring food safety.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Coordinated and organized all restaurant inventory and cultivated strong vendor relationships.
Helped general management develop prices based on inventory costs and portion sizes.
Maintained kitchen cleanliness and sanitation through correct procedures
Oversaw food preparation and monitored safety protocols.

کمپنی کا لوگو
Assistant Engineer
COWI UK LTD.
نومبر ۲۰۱٦ - فروری ۲۰۱۷ | Derbyshire, United Kingdom


Calculation of the Zone of Influence for the Wales tunnels.
Data Management and manipulation of geotechnical data pertaining to Wales tunnels. 
The assistance of civil and tunnel engineers with the geological input for structure designs.

کمپنی کا لوگو
Assistant Manager
Mr. T’s Pizza Heanor, Derbyshire UK
ستمبر ۲۰۱۵ - نومبر ۲۰۱٦ | Derbyshire, United Kingdom

• Managed and Handled the Customers through inbound and outbound calls
• Succeeded to maintain the healthy work environment
• Handled customers professionally and acted on their feedback in a best viable way
• Performed daily tasks of managing customers and employees effectively
• Researched and negotiated with the new and existing vendors
• Managed future needs in kitchenware and maintained equipment’s
• Ensured the quality of food and evaluated the staff performance on weekly basis
• Coordinated communication between front of the house and back of the house staff
• Prepared shift schedules and processed payroll
• Maintained detailed of daily, weekly and monthly costs and revenues

کمپنی کا لوگو
Customer Support Manager
AT LAW Communications Rawalpindi Pakistan
دسمبر ۲۰۱۳ - اگست ۲۰۱۵ | Rawalpindi, Pakistan

Efficiently lead the team of 10 professionals Effectively managed a high volume of overseas inbound and outbound customer calls
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging environment.
Proficiently worked with team to achieve the monthly targets
Reporting system and procedural improvements to the technical team
Developed all process controls and metrics for daily management
Accurately documented, researched and resolved customer service issues
Prepared reports and communication for senior management
Motivated the team to achieve high standards

کمپنی کا لوگو
Trainee
Oil and Gas Training Institute Islamabad, Pakistan
جولائی ۲۰۱۲ - اگست ۲۰۱۲ | Islamabad, Pakistan


Identification of the presence or absence of hydrocarbons by monitoring the samples from different wells
Study the storage and flow capacity of different facies
Lithological description and Petrographic study of well cuttings, cores and field rock samples from thin sections, slabs and processed cuttings

تعلیم

University of Azad Jammu and Kashmir (AJK)
بیچلرز, بیچلرز ان سائنس, BS‎
Applied geology
CGPA 3.34/4
2017
University of Derby
ماسٹرز, ماسٹرز ان سائنس, Petroleum Geoscience‎
Petroleum Geology, Advanced Petroleum Geology, Geological and Commercial Risks, Subsurface Analysis
فی صد 66%
2016

پیشہ ورانہ مہارتیں

ابتدائی Information Technology
ماہر networking and social media Set up meetings
متوسط 0-1
متوسط 3D Seismic interpretation
ماہر Adminstration Knowledge
ماہر Agile Project Management
متوسط Analysts Skills
ماہر Appointment Setting
متوسط ArcGIS Explorer
ماہر B2B Marketing
ابتدائی B2B Marketing Strategy
متوسط B2C Marketing
ماہر Build Strong Teams
متوسط Business Development Process
ماہر Business Sales Strategy
متوسط Certified Travel Consultant
متوسط Coaching
متوسط Conduct market research to identify selling
ماہر Conservation Awareness
متوسط Core logging
ماہر CRM
متوسط Customer Acquisition
ماہر Customer Focused
ماہر Customer Service
متوسط Customer Service Management
متوسط Digital Marketing
ماہر Email Correspondence
ماہر End To End Sales
متوسط Fincane Reporting
ماہر Food Knowledge
ابتدائی Genesis
ماہر Geological mapping
ابتدائی geologist
ماہر Good Computer Skills
متوسط Haircut Consultation
متوسط hospitality
متوسط IHS Kingdom
متوسط Independent Business Reviews
ابتدائی INTERACTIVE PETROPHYSICS
ماہر Lab Knowldge
ابتدائی Marketing Assessment
ابتدائی mud logging
ماہر nalytical Skills
ماہر Negotiation Skills
متوسط Office Administration
ماہر Office Management
ماہر Official Assignments
ماہر Operations Responsibilies
ابتدائی Petrel
ماہر Presentation Skills

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی