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خلاصہ
4-plus years of providing exceptional customers service within retail and business setting.
Recognized by contract employer as individual with initiative and great follow-through.
Strong leadership skills and team-building skills demonstrated through coaching.
Good academic standing with a high capacity for understanding and applying new concepts
تجربہ
Claim processing Officer
-Communicating with insurance agent and beneficiaries.
-Preparing claim forms and related documents
-Reviewing claim submissions and verifying the information
-Recording and maintaining insurance policy and claim information in database system.
-Determining data coverage and calculating claim amounts.
-Response to inquiries and resolve pertaining to specific claim issues
Medical HelpDesk Officer
Log client complaints and queries and channelize the same -All complaints and issues raised by clients are to be logged and forwarded to the relevant department. -Track progress of additions/deletions in the policy, once the request for the same is sent to the relevant department. -Reviewing patient bills for accuracy and completeness and obtaining any missing information. -Resolving policy coverage related issues of employees via emails and calls
Content Writer
• Articles and study guide for exam preparation, on environment related subjects
