HR Strategy Formulation & Execution
• Supported business development team in developing HR strategies and identifying departmental KPI’s.
• Formulation of HR strategy, initiatives & budgets for the employer.
• Conduct man-force planning and consulted businesses on required workforce & re-alignment and full utilization of existing workforce.
• Develop job descriptions and update it on regular basis.
Recruitment & Talent Management
• Develop competency based on assessment techniques and tools.
• Conducting interviews & supervise recruitment process.
• Establish and maintain new employee orientation program.
• Conduct yearly analysis with recommendation to line managers and CEO for promotion requests, salary adjustments and recruitment or attrition.
• Conduct induction session for employees and executed on boarding strategies.
Compensation & Benefits
• Work alongside the HR Manager in setting up a new grading structure for the organization, conduct market studies, job analysis, job evaluation and employee placing into grading structure.
• Maintain and develop performance based culture in the company.
• Supervise the recruitment team in identifying total rewards for new joiners, based on industry standards and internal dynamics.
• Supervise all compensation related matters and analyze them for decision making.
• Generate all sorts of reports for Managing Director’s recommendation & review.
Policies & Procedures
• Initiated HR policies and procedures for the organization.
• Develop corresponding forms & align with IT Department (Internal Recruitment, Employee Self-Service, Exit Process, Performance Management & Employee Entry Process)
• Conduct periodic check & provide remedial plan to overcome discrepancies.
HR Reporting & General Tasks
• Prepare monthly reports for absenteeism, turnover and provide appropriate solutions.
• Drive employee satisfaction survey, post survey action plans and initiatives.
• Supervise in setting up HR process & flows

• Recruitment and resourcing the staff.
• Organizational and space planning.
• Monitor, initiate and prepare staff employment contracts and termination & separation clearance process up to file closure.
• Facilitate staff performance management including probation and annual performance evaluation.
• Administer disciplinary process in line with laid out policy.
• Coordinate staff training and provide relevant support to all training interventions.
• Maintain and monitor daily attendance of staff.
• Policy development and documentation.
• Schedule and organize interviews.
• Expert in use HR softwares like ERP and other oracle based systems.

• Recruitment and resourcing the staff.
• Organizational and space planning.
• Monitor, initiate and prepare staff employment contracts and termination & separation clearance process up to file closure.
• Facilitate staff performance management including probation and annual performance evaluation.
• Administer disciplinary process in line with laid out policy.
• Coordinate staff training and provide relevant support to all training interventions.
• Supervise EOBI & PESSI process and conduct audit.
• Maintain and monitor daily attendance of staff.
• Policy development and documentation.
• Schedule and organize interviews.
• Expert in use HR softwares like ERP and other oracle based systems.

• Scrutinize and sanction loans based of criteria set by credit policy while ensuring compliance with local laws and regulations & meet business targets effectively.
• Ensure all loans approvals are in compliance with the approved product development Document (PDD), SBP regulations and Consumer Banking Credit Policies for NIB.
• Quality lending, taking decision (on system & on the credit file) either to approve or reject by securing the risk.
• Responsible to process all Term loan (SME, SEMM, Mortgages) (secure and unsecured segment) applications according to policies and procedures.
• Evaluation of customer credit worthiness by means of financial statements, cash flows and profile analysis.
• Induct new processes for reducing activity timeframe.
• Assist Credit Manager regarding loan policy for various programs.
• Training of staff about new technology and Products.
• Interaction with Fraud Management Unit and Collection to detect frauds.

• Tele Calling & Emailing to customers.
• Get promises from customers & motivate them for payment.
• Arrange visits towards customers for collection as per customer’s request.
• Find & locate defaulted customers & arrange meetings with them.
• Make deviations for customers in regards of relaxation in payments as per policy.
• Counseling the field staff about the good attitude & behavior towards customers.
• Make MIS for all above actions and update the system as per results.
• Collect the cash payments from customers and handle it as per bank policy.

• Tele Calling & Emailing to customers.
• Get promises from customers & motivate them for payment.
• Arrange visits towards customers for collection as per customer’s request.
• Find & locate defaulted customers & arrange meetings with them.
• Make deviations for customers in regards of relaxation in payments as per policy.
• Counseling the field staff about the good attitude & behavior towards customers.
• Make MIS for all above actions and update the system as per results.
• Collect the cash payments from customers and handle it as per bank policy.

• Driven to achieve the highest standard of quality both in terms of product & retail environment.
• Effectively train & supervise activities of all departmental personals.
• Observe & enforce all company policies & promotions.
• Maintain a neat & well-groomed appearance all the time.
• Plan accordingly and build displays as necessary.
• Understand P&L, invoice flows, calculating margins, cost and retail as well as basic supermarket math.
• Book keeping and accounts handling.
• Maintain records of inventory, quality assurance, invoices, etc. according to company policy.
• Handle customer complaints in a courteous and professional manner.