Intelligent, smart and dynamic besides my studies, I am now looking to get myself in to practical exposure as well, provided with theoretical background, as an additional benefit.
Introduce International Trading platform to different investors and provide support services
to them.
To provide market information to their respective clients and work towards the business
targets.
Lead generation to achieved target
Meeting with Prospects regarding Commodities & Forex Trading benefits.
Reporting activities to the respective Team Managers.
Partnered with Sales Manager and Counter Manager to identify business driving
opportunities and stock needs
Developed a repeat-business customer base in order to regularly communicate upcoming
events to increase sales
Participated in pre-selling and sales driving events as well as processing of new receipts,
damages and testers
Attended product training classes and seminars to help reach personal and team sales goals
Approached customers through events to introduce them to new products.
Promoted promotional offers, communicated with customers, made clienteles and
maintained contact with them, and made phone calls to invite customers to try new products.
Manage sales reps schedules for client appointments
Produce monthly reports on progress within the sales department.
Introduce the services offered by the company to Inbound Sales Team.
Coordinating the sales team by managing schedules
filing important documents and communicating relevant information
Responding to complaints from customers and give after-sales support when requested
Inform clients of unforeseen delays or problems
Monitor the teams progress, identify shortcomings and propose improvements
Efficiently respond to any online or telephone queries in a calm and friendly manner
Ensuring customer satisfaction.
Develop potential customer list using market intelligence.
Identify logical requirement for delivery and operations of customers.
Develop and maintain successful relations with customers.
To submit performance report of call agents to supervisor
Updating technical support dept. on problems being faced by the customers
Interacting with different departments to solve customer queries
Initiating plans to achieve work goal
Act as the primary customer service contact for clients
Manage sales reps schedules for client appointments
Produce monthly reports on progress within the sales department.
Call customers from a given database and set up appointments for sales staff.
Communicate with the customer about Product Features.
Get customer feedback from existing clients.
Keep a record of all the appointments and schedules.
To achieve weekly targets of setting appointments.
To acquire new customers generate leads for the prospect customers from different sources.
To make Daily Call Reports
Initiating plans to achieve work goals..
Maintain daily courier dispatch sheets.
Maintain monthly attendance & time in out sheet.
Preparation of Daily Sales Reports and Daily Customer Service Reports.
Maintaining office records.
Participating in decision making in important official matters.
Selling credit cards.
Daily target of 20 to 30 fresh calls.
Taking appointment via phone.
Maintaining daily visit reports.
Coordinating with the Team Leader regarding successful and confirm appointments.
General leads on daily basis.
Maintaining Daily Call Log Report.
Maintaining Weekly performance report of Team.