خلاصہ

My background is a blend of sales, retentions, and customer care I have sold, retained, and de-escalated plenty of clever and parsimonious customers during my career. I am a master in hooking up and knows how to close them. My best strengths are that I never shoot from the hips and never allow my customers to sense my sales lust. I know how to empathize with my customers and I know how and when to tell stories and I can also expertly take care of their every need and wants and I have an ability to think out of the box, therefore, it makes me a perfect and well-tailored made candidate for any BPO organization.

تجربہ

کمپنی کا لوگو
INTERNATIONAL SALES & RETENTION SPECIALIST
TRG
مارچ ۲۰۱٦ - اکتوبر ۲۰۱۸ | Karachi, Pakistan

I had been working at SquareTrade from 6th of December 2016 till 21st, of October 2018 where the commitments were challenging to perform. The customers were never willing to accept my proposals at all because they used to think the proposals are nothing but a sales pitch to trap them. And I had also been working as an outbound sales executive at AT&T from 28 March 2016 till 05 December 2016 when I was transferred to SquareTrade from AT&T because it was transitioned to the TRG Philippines but verily the aforementioned campaign was thought to be the most extreme hardcore campaign between all the campaigns of the Ibex Global TRG. Triumphs at SquareTrade I masterly controlled the situation by rebuttals coated with soft phrases and gave promising solutions and coaxed them to buy the warranties for their brand new consumer electronics and retained them simultaneously I also carved the impregnable records into the field of sales and retention during my career. These elements of my triumph endorse me as a promising bespoke candidate for your organization. Triumphs at AT&T I accomplished the satisfaction of the customers. I handled the rebellious customers as easy as ABC those who had been left from the network of AT&T. I wrestled to win their hearts and restored upon the same network through my hardships and reconciliations. And if I unfold the fact about the existing customers so I subsided the existing resenting customers marvelously and also successfully sealed the deals of AT&T. Being an outbound sales executive, I ensured them about and the quality services offered by AT&T and due to such, miraculous performance, I was also embraced by the authority as a promising seller.

کمپنی کا لوگو
SALES REPRESENTATIVE
State Life Insurance Corporation Of Pakistan
فروری ۲۰۱۲ - جنوری ۲۰۱۳ | Karachi, Pakistan

I reined numerous miles stone within my tenure at state life insurance co-operation of Pakistan.
Needless to say, 90 per cent of Pakistani considers the life insurance policy as forbidden and sinful business or livelihood but I had succeeded in that domain.
I had been unveiling and eliminating the misconception which had been germinated between the nation.
The most crucial was that I had coaxed the religious majorities through open debates upon the light of sacred Scripture and their quotations.
Within this short span of my insurance career, I had devoured and advanced myself and had gained the element of pertinacity. I sold 21 insurance policies and inscribed my name between the most proficient and proven sales hunters of the insurance industry.

کمپنی کا لوگو
MEDIA RESEARCH COORDINATOR
OM Services Agency
جنوری ۲۰۱۰ - فروری ۲۰۱۱ | Karachi, Pakistan

It was sister company of Arshman Services Agency where I served as a media research co-coordinator where my tasks were to evaluate and submit the instantaneous reports about popularity and rating of different electronic media channels and to formulate the survey report as well as to coordinate with owners and the employees of different headends and subhead end all over Pakistan in which Dawn News, channel five were the premium clients to whom my agency was under agreement but later the company got closed down.

کمپنی کا لوگو
BUSINESS DEVELOPMENT MANAGER
Arshuman Services Agency
جون ۲۰۰۸ - اپریل ۲۰۱۰ | Karachi, Pakistan

I worked as a Business Development Manager where I propounded the idea of establishing the media research division for Arshuman Services Agency.
The CEO of that agency windowed into my innovative idea which was hereafter, executed and operated by me and led a team of 10 the most impregnable skilled in the art of their trades.
Due to the skillfulness of that galaxy of marvellous brains and my perfectionism we triumphantly accomplished the contract from Aaj television, and we were assigned to spring their newly founded channel which is as known as Play Music which had been got rise among the Tv channels and my team aided that channel to stand upon his feet because of some misrepresentation and erroneous analysis portrayed by the rivals of Recorder News but unfortunately the founder of Anshuman got died in boat accident and foundation of the company had been begun shaken and gears of the company had been uncontrolled and the empire received downfall.

کمپنی کا لوگو
CALL CENTER AGENT
Orient Call center
اکتوبر ۲۰۰۷ - نومبر ۲۰۰۷ | Karachi, Pakistan

I worked for the world\'s most hardcore campaign which was known as AT&T. Since it was an Era of manual Dialing systems and was an outbound campaign even in days I managed to yield true sales within that short span of juncture. I sold in the neighborhood of 150 true converted sales then I did not stay for a long period because there was a misconception encircling the BPO that perhaps this industry would either vanish or would not mushroom or would not be understood by the people wherefore the vast majority quit or have switched to the different professions. If the reality is going to unlock so at times people used to pay for the call center training and I was among those people.

کمپنی کا لوگو
TUITION TEACHER
Tuition Center
فروری ۲۰۰۱ - اپریل ۲۰۰۵ | Karachi, Pakistan

I served as a teacher for different classes and proved myself the best quality teacher

تعلیم

Karachi University
بیچلرز, بیچلرز ان آرٹس, ‎
Political Science, Sociology, Advanced English
2020
PITHM
ڈپلوما, Food And Beverage Management‎
Production, Management, Restaurant Services & Food Costing
مکمل
2008
Board of Intermediate Education Karachi
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, HUMANITIES‎
Education, Islamic Studies, Sociology
درجہ C
2008
St.Paul's English high school Saddar Karachi
میٹرک / او لیول, سائنس, Matriculation‎
Physics, Mathematics, Computer Science
درجہ C+
1999

پیشہ ورانہ مہارتیں

ماہر Creative Campaign
ماہر Email Marketing
ماہر high ability
ماہر high integrity
ماہر Sales Conversion
ماہر speak and understand in English
ماہر Speaking
ماہر support Skill
ماہر ability to type
ماہر Admin Assistantce
ماہر American Accent
ماہر Answering Inquiries
ماہر B2B
ماہر B2B Business Development
ماہر B2B Sales
ماہر B2C
ماہر BPO Supervision Skills
ماہر Brand Management
ماہر British Accent
ماہر Business Development
ماہر Business Development Strategies
متوسط Business Portfolio Management
ماہر Call Canter Skills
ماہر Call Handling
ماہر Call Headlining
ماہر Clear & Concise Communicator
ماہر Client Deailing
ماہر Client Dealing
ماہر Client Management
متوسط Client Profiles Management
ماہر Cold Calling
ماہر Cold Calling
متوسط Collections Handling
ماہر Communication Skills
ماہر Complaint Handling
متوسط Computer Knowledge
ماہر Consultative Approach
ماہر Content Audit
ماہر Content Marketing
متوسط Coordination Skills
ماہر Counter Billing
ماہر Customer Analysis
ماہر Customer Care
ماہر Customer Care Representation
ماہر Customer Commitment
ماہر Customer Contact Skills
ماہر Customer Dealing
ماہر Customer Handling Skills
ماہر Customer Relationship Management
ماہر Customer Relationship Management

زبانیں

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