خلاصہ

My job responsibilities as a Restaurant General Manager included:

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining

پراجیکٹس

Operations

تجربہ

کمپنی کا لوگو
General Manager
Black&Brown
اگست ۲۰۲۰ - موجودہ | Hyderabad, Pakistan

Managing sales, staff,stock control variance and wastage

کمپنی کا لوگو
Supervisor
NRSP
مارچ ۲۰۱۹ - جون ۲۰۱۹ | Hyderabad, Pakistan

NSER project

کمپنی کا لوگو
Restaurant General Manager
Burger King Pakistan
دسمبر ۲۰۱٦ - جنوری ۲۰۱۹ | Hyderabad, Pakistan

* Training and supervising staff
* promoting and marketing the business
* overseeing stock levels
* ordering supplies
*handling customer enquiries and complaints
* taking reservations
*greeting and advising customers
*problem solving
*preparing and presenting staffing/sales reports
*keeping statistical and financial records

کمپنی کا لوگو
Supervisor
Jumeirah Trading company limited ( Baskin Robbins)
جنوری ۲۰۱۳ - اکتوبر ۲۰۱٦ | Dammam, Saudi Arabia

* Maintained a clean work environment; performed closing and opening duties
& Promoted the brand and offered positive customer service
* Explained local ingredient sources, the importance of sustainability, and product nutritional information with a focus on gluten-free and dairy-free foods.
* Provided many forms of customer service
* Utilized POS systems to perform financial transactions
* Maintained store cleanliness and appearance
* Assisted in food preparation and storage

تعلیم

Burger King, Pakistan
سرٹیفیکیشن, Foundation of Shift Management‎
Health and Hospital Management
مکمل
2017
University of Sindh
ماسٹرز, ماسٹرز ان آرٹس, M.AEconomics‎
فی صد 49%
2013

پیشہ ورانہ مہارتیں

متوسط Accoounts Management
متوسط Accounts Administration
ماہر Branch Accounting
ابتدائی Branch Administration
ماہر Branch Operations Management
ماہر British Accents
متوسط Data Comparison
ماہر Database Management 
ابتدائی Inventory Valuation
متوسط Microsoft Excel
متوسط Pursuing News Stories
ماہر Retail Operations
ماہر Retail Sales
ماہر Sales Ability
ماہر Task Oriented
ماہر Team Building
ماہر Team Management
ماہر Tracking System Monitoring
ماہر Xray Equipment Maintenance

زبانیں

ماہر انگریزی
ماہر بلوچی
ماہر سرائیکی
ماہر سندھی
متوسط عربی
ماہر اردو