خلاصہ

Currently I am working in Gul Zada Groups of Travels as Office Assistent, my responsibilites include
Answer customer inquiries via phone, email, and in-person
Direct customers to online resources
Update customer records in the system, including notes about interactions
Pitch ideas for improving customer care
Create and maintain reports about customer interactions
Attend weekly staff meetings
Participate in team-building activities
Develop a rapport with customers
Encourage customers to complete surveys
Make recommendations to management to improve customer experience

پراجیکٹس

Peace Education

تجربہ

کمپنی کا لوگو
Accountant
Gul Zada Groups of Travels pvt Ltd.
نومبر ۲۰۱۸ - موجودہ | Charsada, Pakistan


Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodation and reservation needs as required.
Coordinating events as necessary.
Maintaining supply inventory.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Experience as a virtual assistant.
Creating, maintaining, and entering information into databases.

تعلیم

Bacha Khan University Charsadda KPK . Pakistan
ماسٹرز, ماسٹرز ان آرٹس, M.AEconomics‎
Economics
2021
Bacha Khan University Charsadda
بیچلرز, , Master In Economics‎
فی صد 55%
2021
Professional Skill Education Council
ڈپلوما, ‎
Information Technology
مکمل
2019
Bacha Khan University Charsadda KPK . Pakistan
بیچلرز, بیچلرز ان آرٹس, ‎
Economics
2018
Bacha Khan University Charsadda
ماسٹرز, , B.A‎
فی صد 54%
2018
BISE Peshawar
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Engineering‎
فی صد 67%
2013
BISE Peshawar
نان میٹرک, Matric in Science‎
مکمل
2011
Institute of Chartered Accountants of Pakistan
سرٹیفیکیشن, CA‎
Accounting & Finance, Taxation, Managment
نامکمل

پیشہ ورانہ مہارتیں

ماہر Accounts Administration
متوسط British Accents
ماہر Cash Handeling
ماہر Database Management
ماہر eBay Account Handling
متوسط Event Marketing Strategies
ماہر Handling Assignments
ماہر Listening to Customers
ماہر Microsoft Excel
ماہر Relations Management
ماہر Sales Tax Command
ماہر Social Media Marketing
ماہر Taxations Knowledge
ماہر Transaction Record Management
ماہر Typing

زبانیں

ماہر اردو
ماہر پشتو
ماہر انگریزی