خلاصہ

I have over 6 years of experience working in Sales & Marketing. Currently, I work as Store Manager in Levi's.
Top-performing retail management professional with outstanding track record of success in diverse retail assignments. Client-focused, self-motivated and driven individual who has a proven record of exceeding sales targets and handling retail store operations effectively by employing presentation and negotiation skills. Strong interpersonal skills and solid ethical behavior aimed at managing both assets and employees.

KEY COMPETENCIES INCLUDE
Staff hiring and development, Inventory/expense control, Risk management, Cash supervision, Procurement, Business development, Client relations, Budget management, Financial management, Sales and advertising, Policies implementation.

SELECTED ACCOMPLISHMENTS
Increased the stores Sales Growth by 65 in 2016 by employing customer service practices.
Met retail sales goals at a 100 constantly between years March 2016 to November 2016.
Decreased the stores fixed costs 50 by introducing alternative energy sources.
Trained sales representatives to successfully achieve the companys sales goals.
Restructured merchandise display which increased sales per month.

تجربہ

کمپنی کا لوگو
Store Manager
Cambridge Garment Industries
اپریل ۲۰۱۸ - موجودہ | Karachi, Pakistan

 Achieving and exceeding all qualitative and quantitative (KPI) targets.  Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotations, and conduction regular inventories.  Meet sales goals by training, motivating, mentoring to sales staff.  Ensure high levels of customer’s satisfaction through excellent service.  Complete store administration and ensure compliance with policies 

کمپنی کا لوگو
Retail Branch Manager
Bonanza / Satrangi
جنوری ۲۰۱۷ - مارچ ۲۰۱۸ | Karachi, Pakistan

 Meeting sales targets and Increase LFL growth.  Executing monthly staff performance evaluation to make necessary improvements.  Training, supervising and appraising staff.  Inventory Control.  Dealing with customer queries and complaints  Ensuring compliance with health and safety legislation.  Maintain outstanding store condition and visual merchandising standards.

کمپنی کا لوگو
Retail Store Manager
Levi Strauss Pakistan
مارچ ۲۰۱٦ - مارچ ۲۰۱۷ | Karachi, Pakistan

Working on the floor, constant contact with customers and staff. Ensuring their staff give great customer service as well as dealing with the financial side of the store and people management Typical responsibilities of the job include recruiting, training, supervising and appraising staff.

کمپنی کا لوگو
Team Lead
ICM Japan
اکتوبر ۲۰۱۴ - فروری ۲۰۱٦ | Karachi, Pakistan

Helping with training and development,
Completing paperwork,
Handling complaints (from both staff and customers),
Financial responsibilities, etc
Helping with promotional events
Personnel duties
Reporting to senior level management

کمپنی کا لوگو
Team Lead
IBEX Global
اکتوبر ۲۰۱۲ - اکتوبر ۲۰۱۴ | Karachi, Pakistan

Set targets for all other call center agents to meet up with
Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to
Understand all organizations products, services, procedures and guidelines and communicate same to all team members
Prepare forecasts and budgets for the call center
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
Facilitate and organize training session for all agents and participate in recruitment of new call center agents.

تعلیم

Federal Urdu University of Arts, Sciences and Technology
ماسٹرز, ماسٹرز ان آرٹس, Masters in Economics‎
Economics
2012
Preston University
بیچلرز, BSc, BSc Electronics‎
Electronics
2007

پیشہ ورانہ مہارتیں

ماہر Business Growth Strategies
ماہر Customer Service Management
ماہر Sales Growth
ماہر Sales Leadership Training

زبانیں

ماہر اردو
ماہر انگریزی