I bring along around 4+ years of promising experience as Business System Analyst/IT Project Coordinator with expertise in developing, maintaining, updating, and overseeing project plans and schedules using tools established by company and division. I have completed my BS (Honors) Business; Operations and Project Management from Forman Christian College, (A Chartered University) in 2017. Professional record demonstrates capability of working with demanding clients, including providing dispute resolution and resolving complex problems.
My key skills include Process Analysis, Sales Forecasting, Business Information Systems Development, New Software Development, Project Management, Change Management, Strategic Planning Team Management and Communication Skills. I’ve proven track record of working with demanding clients, including providing dispute resolution and resolving complex problems.
I am currently engaged as Executive Sales Planning, Pakistan with DB Schenker – CEI Supply Chain Pvt. Ltd., Lahore, where I am responsible for performing business process management and efficiency analytics and reporting as well as selling products by establishing contact and developing relationships with prospects; recommending solutions.
With a direct reporting to Operations Manager, routine duties include supervising logistics executives, dealing with customers for planning shipments and executing orders with the help of a team (4-5 people). Design, draft/improve and integrate reports, conduct Quarterly reviews and employee Sales trainings. Additionally, commercial Business Development and management, as well as management of Key Accounts. Moreover, management of new/existing Software development projects including designing of schema, ERD of cloud as well as on-premise applications.
Key Accomplishments.
Decreased workload in Sea Export data entry department by 30 after development & implementation of Electronic Bill of Lading (e-HBL).
Pitched and executed development & incorporation of Credit control & analytics application (e-CRW), for strict account keeping. Smartly decreased bad debts by 40.
Onboarding many of Pakistans top MNCs for freight & transportation business.
Developed and Implemented Electronic filing system within local on-premises software, resulted in elimination of Scandesk (laid-off 3 employees- 1/branch).
Implement and control the Inventory System (old manual log) assist in creating project schedules that include materials estimates and manpower needs to be submitted to management. Initiated & Completed projects within the deadline prepared and pitched, as well as implemented innovation (cost cutting, process control, and QA).
Key Accomplishments.
Developed SOPs for company assigned projects, hiring of technical teams/companies, monitoring and controlling project/operations performance using Material resource planning (miniMRP)
Reduced from 35kgs to 1kg per month by installing Security System, material thefts (cast iron bits)
Devised retina-based auto attendance/payroll system for calculating staff wages which improved attendance overall
• Provided original Microsoft products in Lahore while being the Company Founder and Partner with License Membership from Microsoft
• Reached out to customers; set up meetings with potential clients and listened to their wishes and concerns
• Prepared and delivered appropriate presentations on products/ services; ensured the availability of stock for sales and demonstrations
• Negotiated, closed deals and handled complaints or objections; collaborated with team to achieve better results