خلاصہ

To Put concerted efforts towards the growth of organization where I can utilize my skills and expertise to achieve organizational objective as well as career development. Friendly, have passion to solve problems, excellent analytical abilities, enjoy dealing with people and difficult situation, a good team player and result oriented. Ability to take challenges and work out solutions.

Skills

• Motivate the all Team members for hard work and create team spirit within the members to work as one unit.
• Make policies and procedures for handling emergency situations.
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for smooth running of operation.
• Comply with quality assurance expectations and standards.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Ability to follow a daily work schedule and observe performance of a small work group, and to react to situations requiring minor adjustments to routine.
• Ability to receive, understand, and convey applicable written or oral instructions, and to
• complete reports.

Customer Service

• Managing successful client relationship.
• Maintaining a high level of courtesy and accuracy.
• Responsible for building and maintaining positive customer relationships.
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
• Attending to ‘clients’ concerns & complaints and undertaking steps for effectively
resolving them.

Computer Skills

• Blogger
• YouTube
• WondareShare Filmora
• HTML
• Blender
• MS Office
• Microsoft Office: Word, Excel, PowerPoint.
• Operating System: Window (XP, 7, 8, 8.1, 10) Installation and Configuration.
• Hardware and Software Installation
• Internet Searching, Browsing & E-mail etc.

تجربہ

کمپنی کا لوگو
Sales Executive
Hounslow Travels Limited
دسمبر ۲۰۱۷ - موجودہ | Lahore, Pakistan

International TELESALES EXECUTIVE.
customer Service Representative.
Tickets making on Sabre System
Lms invoice making for tickets
ummrah package dealing.
Hotels booking.
Walking Clients Dealing

کمپنی کا لوگو
Sales Executive
Hotel Grand Enclave
فروری ۲۰۱۷ - جون ۲۰۱۷ | Lahore, Pakistan

I worked as a sales executive..... and also as telesales person .
Call records and daily data was maintained.
Hotel check-inns on call.
CSR duties as well .

کمپنی کا لوگو
Data analyser and checker
GAT consultancy
اپریل ۲۰۱٦ - نومبر ۲۰۱٦ | Lahore, Pakistan

UN projects on Pakistan Population.
UN project on School Survey of Pakistan.

تعلیم

Virtual University of Pakistan
بیچلرز, بی سی ایس / بی ایس, Software Engineering/Programming‎
CS
CGPA 2.8/4
2018
Fazaia Inter College, Lahore
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc. Pre Engineering‎
physics, chemistry, maths
فی صد 74%
2014
Garrison Academy
میٹرک / او لیول, , Matriculation‎
maths physics chemistry
فی صد 88%
2011

پیشہ ورانہ مہارتیں

متوسط ACE Certified Personal Trainer
متوسط Call Headlining
متوسط Certified Pfbb Fitness Coach
متوسط Relations Management

زبانیں

ماہر ہندی
ماہر پنجابی
ماہر اردو
ماہر انگریزی