I am experienced professional of retail operations and having (06) years of retail operations experience in following retail areas:
Consumer Goods Purchasing, Inventory's record updating in ERP System, Selling rates fixations, Invice Discounting, Warehouse maintenance, Orders placing, Timely suppliers payments, Expiry items returns, Items placements in shelves, Items misplacements checking, Staff hiring, Staff training, Staff duties Management, Staff attendance record, Staff salary & overtime payments, Customers dealing, Customer's complaints solution, Cash and stock counting at day end.
Responsible for overseeing staff/employees and carrying out duties such as submitting employee schedules to payroll handling employee evaluations/performance appraisals and raises, making schedules, training new employees and assigning tasks.
Handling all money, i.e., batching out credit card machines, balanced tills during the store\'s opening and closing, and making deposits throughout the day.
Marketed/advertised all products through the use of corporate planograms, completed resets and displays and handled all visual merchandising, stocked shelves, emptied palettes and placed all orders to oversee inventory.
Maintained store through kennel cleaning, animal care/feeding, fronting shelves, and providing customers with unsurpassed service.
Supervised a team of eight.
Delivered superior customer service.
Maintained and balanced cash drawer.
Have experience of working on systems like Ipose, NRP, ERP.
Maintaining staff attendance. Scheduling staff accordingly for a smooth business routine.
Monitoring all local products that are back in stock, Forecasting the sales of products and ordering accordingly.
Checking the movement of products and maintaining proper availability of all the items.
Comparing the sales and setting targets to meet sales compared to the last year.
Coordinating with the buyers and suppliers in case of issues like opening new assortments, creating new barcodes, and checking for aggressive promotions.
Approaching customers listening to their complaints and suggestions, and providing them with their requirements.
Doing reports like weekly sales, performance notices, Duty reports, Seasonal notes, investigation reports, and daily checklists.
Planning and developing merchandising strategies
Analyzing sales figures, customers\' reactions and market trends to anticipate product needs.
Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time scales.
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clearouts etc.
Build constructive customer relationships and team with channel partners to build pipelines and close deals.
Remain up to date with the industry’s best practices
Preparation of pending student fee details and collection of that fee.
Managing of fee receipts.
Entry of new enrolled students in fee structure.
Approval of fee relaxation or lesser fee amount from managememt.
Preparation of utility and admin expenses details.
Puchase of different items from market.