To take initiative to increase the sale of outlet.smooth operations of the outletsAnalyze service quality and customer satisfaction.Optimize workforce for service excellence.optimum customer retention and engagementLeaves and Attendance Management of staffsmooth coordination with staffshop opens in time,To keep the shop well displayed and clean.Responsible for outlet inventory.Making reports and send to each department.To check the staff uniform and in and out time.To check GRN are done regularly in time.100 target achievement for outlet.Highlight areas of improvement and how sales can be increasedCoordination with Head office for staff issues & operations matters.Staff training and groomingDaily reporting to Area Sales Manager & ManagementKey Performance Indicators (KPI\'s)Generate new business and sales growth.

As a floor incharge my responsibility assisting the manager, check store room,make sure all product in display visibility. briefing the staff for the company SOPs and targets. friendly environment for the customers and carrying out directives given by the Company\'s. inventory check stock in out check on POS, Transactions and scanning items,bill punching on POS, implementations Return and Exchange policy to follow Guidelines include.

Greeted customers upon their entry into the store and helped them with any questions and concerns. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed.