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خلاصہ
I am offering my services to your prestigious organization and it would be my privilege to work with you. I have working and practical experience in dealing public relations with accredited Hospitality sector. As an enthusiast person to work with public dealing and providing admin executive duties, soon after completing my education, I moved into hospitality sector and due to quick learning qualities, I always remained ahead in all tasks and projects both in efficiency and accuracy.
I joined Serena Business Complex as Public Relations Officer and now as Admin Executive since then I have been able complete my tasks efficiently and timely. It was an eye opening experience for me as I learnt to support the office management, by employing my knowledge and administrative management skills in the organization.
I have been involved in Public Relations and Administration field for last six years. Excellent communication skills and a continual pursuit for increased knowledge of new technologies and professional development. I enjoy working in a team and independently being productive and focused.
Please refer to my resume for my full skills matrix. I would appreciate an interview in order to discuss my potential, expertise and background and to allow you to have a detailed note of my skills.
تجربہ
Admin Executive/Public Relation Executive
Ø Coordinates with General Manager SBC for entertaining and welcoming the VIP visitors at SBC.
Ø To review and manage the customers enquiry process into a workable solution
Ø Liaising with the visitors, tenants and SBC departments in a friendly manner.
Ø Ensuring guest complains are recorded, filed and forwarded to concerned departments.
Ø To submit a detailed response to the enquiry documentation and provide answer/responses to any subsequent requests for clarification.
Ø Ensuring all stock for business center equipment is up to date.
Ø Handling all VIP movement and visits in the Complex.
Ø Coordination with all the focal persons of (39) companies situated in Serene Business Complex.
Ø Ensure safety and security of Guests while visiting to the Complex.
Ø Maintain and update the tenant contact list and SBC contacts (emails, extensions and contact numbers)
Ø Ensure all the complaints are handled properly and responded.
Ø Performs other duties and tasks at the request of management
Ø Maintain proper files for all documents.
Ø Ensuring that all duties are carried out efficiently and smoothly and inform the supervisor immediately in case of any problems or issues
Ø Provide telephone support and all queries required by the caller on call and reception assistance.
Ø Ensuring and managing office supplies and all the equipment through ISCALA and FMC.
Ø Provides office support to administration section and other admin departments
Ø Organize the contract documents and respond to the tenants via emails, fax and courier.
Ø Reporting and reviewing all documents by Line Manager before submission of documents to customers.
Ø Answer telephonic and in-person queries related to Hotel and Business Complex services and resolved issues.
Ø Process guest check-in and check-out.
Ø Assist guests in storing valuables in lost and found department.
Ø Liaised with other departments in organization
Ø Coordination with vendors to process the purchase requests.
