خلاصہ

Dedicated Operations Manager and effective leader who excels at using proven methods and
cutting-edge technology to successfully cut costs, streamline operations and maximize
profitability.
High-energy supervisor successful in building & motivating dynamic teams. Adept at
developing an efficient load schedule, maintaining reliable contact with vendors, separators,
loaders, drivers & working last-minute deliveries into an already crowded route schedule.
Hands on experience as an education coordinator. Outstanding Interpersonal, communication
and multitasking skills, familiar with word processing tools and presentation software programs.

تجربہ

کمپنی کا لوگو
Manager Operations
Nig & Nim Pvt. (Ltd)
جنوری ۲۰۱۸ - مارچ ۲۰۱۹ | Islamabad, Pakistan

Accomplish operations and mission by completing related results as needed
Recruit, select, train, assign, schedule, coach, counsel and discipline employees
Communicating job expectations planning, monitoring, appraising and reviewing job contributions
Plan and review compensation actions enforcing policies and procedures
Run a safe, injury/accident free workplace
Responsible for all aspects of vehicles and equipment
Manage relationships with key operations vendors
Track vendors pricing, rebates and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Communicate all operating policies and/or issues at department meetings

کمپنی کا لوگو
Order Taker, Detailer & Dispatch Supervisor
Nig & Nim Pvt. (Ltd)
نومبر ۲۰۱٦ - دسمبر ۲۰۱۷ | Islamabad, Pakistan

Checked inventory to make sure requested product is available
Computed prices and any available discounts
Handled customer complaints
Prepared contracts and invoices
Informed customer of shipping date and any possible delays
Reviewed orders for accuracy & completion
Performed site checks
Planned & Tracked Man-Hours
Trained & overseeing new employees
Monitored dispatch activity
Maintained records

کمپنی کا لوگو
Accountant / E-Coordinator / Math Teacher
Taaleem Foundation
اپریل ۲۰۱۵ - اگست ۲۰۱٦ | Quetta, Pakistan

Maintained monthly fee records
Prepared monthly reports, salary sheets, final accounts, bank reconciliation.
Conducted E-Classes from Karachi and Islamabad
Trained local staff on Active Boards
Completed ongoing development projects.
Established and maintained computer lab equipped with solar backup

کمپنی کا لوگو
CSO
Zong
دسمبر ۲۰۱۱ - فروری ۲۰۱۵ | Islamabad, Pakistan

Answered inquiries and questions
Managed and resolve customer complaints
Troubleshoot problems and provide information
Provided customer with product and service information
Entered new customers information into system
Updated existing customers information
Identified and escalate priority issues
Routed calls to appropriate source
Completed call logs
Produced call reports

تعلیم

University of Arid Agriculture, Murree Road
ماسٹرز, , MBA‎
Faculty of Arts
CGPA 3.6/4
2010
University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting and Taxation
فی صد 54%
2008
Misali Zakriya Higher Secondary School, Muzaffargarh
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, I.Cs‎
Computer Sciences
فی صد 71%
2005
iqra public school
میٹرک / او لیول, آرٹس, matric‎
Arts
فی صد 48%
2002

پیشہ ورانہ مہارتیں

4 سال Commitment to Customer Service
3 سال COMMUNICATION
3 سال Deligation
3 سال good analytical skills
3 سال Good organizational skills
3 سال Highly computer proficient
3 سال Management
5+ سال MS Office
3 سال Multi Tasking
2 سال Multi-cultural Team Management
4 سال Time management

زبانیں

ابتدائی پشتو
ماہر اردو
ماہر انگریزی
متوسط پنجابی

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